Cleveland Ford

Fast and friendly service as usual When I noticed my truck's battery having an issue, I immediately called my service adviser, Ryan. He quickly looked over my service history for this v When I noticed my truck's battery having an issue, I immediately called my service adviser, Ryan. He quickly looked over my service history for this vehicle to inform me that I had not replaced the battery on this truck. He then scheduled me in immediately and arranged for shuttle service to take me to my office while my truck was serviced. The service time was quick, and before I long Ryan called me to let me know that my vehicle was ready for pick up. He then arranged for the shuttle service to bring me back to the dealership. Cleveland Ford is always my go to dealership for all of my service needs! More

Everything went great . Ive been doing Business with the for 20 years and I’m going for 20 moor. They treat you like family and call you by name. . Ive been doing Business with the for 20 years and I’m going for 20 moor. They treat you like family and call you by name. More

The dealership is a pleasure to visit. Everyone is professional and punctual with appointment times. Questions and concerns are always welcomed. I will shop for my next vehicle at this store.. professional and punctual with appointment times. Questions and concerns are always welcomed. I will shop for my next vehicle at this store.. More

These people are awesome took care of my needs and then some. Ron penepent was who helped me with my service and he did an awesome job. some. Ron penepent was who helped me with my service and he did an awesome job. More

Service was fast and they kept me informed on the progress. I had a break down and the Ford roadside service was stellar. They took my truck to a dealer in Chattanooga and they said it would be two weeks until I had a break down and the Ford roadside service was stellar. They took my truck to a dealer in Chattanooga and they said it would be two weeks until they could even look at it. I called Eddie Ackerman and he sent a wrecker to get my truck and take it to Cleveland Ford which is where I purchased it. They quickly diagnosed and fixed my truck under warranty. They contacted me several times to keep me updated on the progress and where we stood in the process. I would definitely use them again to purchase a vehicle and have my warranty work performed. More

Friendly Service Department Great service from Ryan Martin in the past and with Brian this time. My daughter is a college student and they made her feel comfortable throughout t Great service from Ryan Martin in the past and with Brian this time. My daughter is a college student and they made her feel comfortable throughout the process. Car was returned to us in a reasonable amount of time. More

Service Visit I went in for regularly scheduled service - oil change, air filters, and I thought, at 30,000 miles, substantial fluid replacement. However, the tech I went in for regularly scheduled service - oil change, air filters, and I thought, at 30,000 miles, substantial fluid replacement. However, the technician told me that the fluid replacement was not due until I reached 60,000 miles. His recommendation not to do the unnecessary service saved me a lot of money. It would've been easy for him to do the fluid replacement and make money off me, but he didn't; he did the right thing, for which I am grateful and would thus recommend this dealership's service department. More

Great sales, service and parts staff. They are customer friendly and responsive. JD was an excellent salesman. The dealership gave me a grate price on my new Ranger friendly and responsive. JD was an excellent salesman. The dealership gave me a grate price on my new Ranger More

Excellent service . Was kept updated. Time frame for service was excellent. Service would have been better with vacuuming interior.Overall excellent service. Very good . Was kept updated. Time frame for service was excellent. Service would have been better with vacuuming interior.Overall excellent service. Very good employees. More

They always work me in for service. They do a good job and let me know if any problems they find. Great job good people to work with. Nice people noce people and let me know if any problems they find. Great job good people to work with. Nice people noce people More