Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cleveland Ford
Cleveland, TN
5,431 Reviews
Cleveland Ford has been in business since November of 2003 with one goal. Sell and service vehicles to and for satisfied customers. That’s it! The dealership has more than quadrupled sales from the previous owner. Cleveland Ford credits this tremendous increase in business to offering the best experience possible. Simply stated “We do whatever it takes to satisfy our customers” says General Sales Manager Victor Yoshida.
Cleveland Ford furnished all local High Schools with driver education vehicles, as well as providing the city’s annual Fourth of July fireworks. The dealership works with many local charities and nonprofits such as MDA, Boys and Girls clubs, Cub Scouts, The Jordon Thomas Foundation, C.A.T.C.H. Ministries, Mulligan Ministries, Shop with a Cop. Cleveland Ford also sponsors all local High School Football games and sponsors Missions work for many of the local Churches.
Cleveland Ford is one of the Atlanta Region top performing Ford dealers.
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,431 reviews
May 29, 2009
In 2008 they sold me a vehicle that had been wrecked and told me it had never been wrecked. The salesman said he check Carfax (at my request) and nothing showed up. However it began having problems throug told me it had never been wrecked. The salesman said he check Carfax (at my request) and nothing showed up. However it began having problems throughout the year and I was continiouly mislead about the condition of the car. Finanly last week I took to a dealership closer to my home to have the left tail light replaced again (it burned up the complete unit, not just the bulb less than 3 months prior) The service mananger at this dealership looked at it and told me it had some major electrical problems and asked me if I knew it had been wrecked. He showed me several things that showed it has been wrecked. I immediately contacted Larry Hill Ford and was told they were sorry that the salesman had mislead me that the had let him go months earlier. I was told by the sales manager to come back and he would make it "right". That was on Friday, May 22. I am currently in a rental car (that I am having to pay for myself) I was contacted yesterday and told they had found me a replacement car and it would be ready the next day. It is still no ready. They also so me that I they would have to show my old vehichle as a trade in to work the switch. Also told me that they would have to finance it with another bank as they did no do business with the bank the financed it with the first time. When I called the bank today. They said that was untrue. That it was my right to keep it with them and the dealership knew that. That said all they had to do was contact them to switch out the information since it would be lateral change. They stated that what they were telling me was no true and did not sound "Kosher" to them. I am very concerned about dealing with them at all. I am suppose to pick up the car tomorrow and feel I need to take an attorney with me just to review their paperwork. BUYER BEWARE!!!! More
by dwoods
Employees Worked With
Mike - Used Car Sales Manager
