Cleveland Ford

My husband and I were looking to buy him a dependable My husband and I were looking to buy him a dependable used pick up truck. After a long day of searching in our area, we were unable to find a tru My husband and I were looking to buy him a dependable used pick up truck. After a long day of searching in our area, we were unable to find a truck within our credit limit. We were feeling very disappointed and discouraged. My husband James, is a very giving and unselfished man,he works on the average 80 hours every week just to help us make ends meet. We had looked all day at the buy here-pay here lots because we knew we couldn't afford the payments of a new auto within our credit limit. Every auto we test drove just wasn't doing it for us. So we remembered the Larry Hill advertistments and decided to drive to Cleveland to look. Upon arriving we met a sales rep. named Jason Smith. My husband James felt very confortable with him has he looked and test drove different trucks. The first truck we drove was not within our credit limit. Instead of sending us along our way, Jason feeling as disappointed as us, keep trying to find other trucks that my husband could drive and pay for within our credit limit. He and the credit department worked late into closing and past closing that night to serve us and to allow us to leave with a pick up truck that my husband James is very proud to drive. I want to personally thank Jason and all that help us that night you not only supplied us with a truck but with your compassion and willingness to go beyond just making a sale.. FOR THAT I will always be thankful. Thank you again, Marie and James Allen More

I was in need of a new truck and was sitting in the Walmart parking lot in Cleveland and noticed alot of trucks with the Larry Hill sticker on them. Having a horrible experience with a Ford dealer in C Walmart parking lot in Cleveland and noticed alot of trucks with the Larry Hill sticker on them. Having a horrible experience with a Ford dealer in Chattanooga some time back I started doing some research on the internet about Larry Hill Ford. After browsing the inventory and knowing I do not have the best credit in the world, I filled out the online application. I got a call later that day and set up an appointment to come out and see what they could do for me with my trade in after I got off work.When I got there that evening I was meet by Ryan Hunter and to my surprise he was one of the kindest and sweetest salesman I have ever met. He was not pushy with me and I felt very comfortable. He understood my needs in a vehicle and worked very hard to help me get exactly what I needed. Even though I was not able to come up with a decision the first night, he was very kind and understanding. I spoke to him a couple of times the following day and he had spoke to Mike Fulkerson and was able to get some suggestions that would work for me. I came back in the second night with my husband and we looked at several more trucks, I was able to finally come up with one that fit ALL of my needs and I fell in love with, it was a bit out of my price range, but after speaking to Mike Fulkerson he was able to get a payment close to what I was use to paying. Again, I went home to think it over to make sure I was not getting my self into a situation I could not afford. Mike and Ryan both were very understanding and did not push me or make me feel like a lesser person. After crunching numbers I was able to see I could make the payment with some minor cutbacks in my personal live so I went back, (3rd day now) and found Mike was able to get me a decent rate and also a warranty for a lesser payment than we spoke about the day before. When it came time to sign the dotted line is when I met Mike Bartlett, he was able to get me a point lower in my rate plus set me up with Car Care, gap insurance plus a extended warranty for only a few dollars more. I have NEVER had any company treat me with such respect and kindness. I commend all 3 of these men for being kind, understanding and willing to go the extra mile to help me without making them feel uncomfortable and like a lesser person as many have done in the past. I will HIGHLY RECOMMEND Larry Hill Ford to any and everyone I know and deal with on a daily basis. Thank you all so very much for making my vehicle purchase a good thing and showing me there are still come good people in this world who care. God Bless and Sincerely, Angie Hewlett More

My husband and I recently purchased a new Taurus from Larry Hill Ford. We were amazed by the low pressure friendly experience we had there. The salesman was new, but knowledgeable about the vehicles an Larry Hill Ford. We were amazed by the low pressure friendly experience we had there. The salesman was new, but knowledgeable about the vehicles and very friendly. The gentleman in financing worked to get us the best rate possible for our loan. We were extremely impressed with the friendliness and professionalism of everyone that we dealt with. It was overall a great experience. We will return to shop at Larry Hill Ford for our next vehicle. More

Lee & Shane were both friendly & helpful. Shane was very concerned with my satisfaction of the vehicle & price. Lee was the most down to earth salesman I have ever met. Both were a pleasure to work was very concerned with my satisfaction of the vehicle & price. Lee was the most down to earth salesman I have ever met. Both were a pleasure to work with and I would happily recommend this dealership, specifically Lee & Shane, to any of my friends & family. More

My husband and I were and are very impressed with the customer service we received from Rob Folks. He went out of his way to answer all of our questions and concerns. We have dealt with one dealership fo customer service we received from Rob Folks. He went out of his way to answer all of our questions and concerns. We have dealt with one dealership for over 8 years and on our last visit we were treated poorly. With eight vehicles bought from the previous dealership it only took one miserable dealing to make us run to where we felt welcome. Larry Hill Ford was just the place for us. From our salesman (Rob Folks) to meeting the Service Dept Manager (Tony) Jon and I felt sure of our new dealership! Thank you so much for all the hard work and dedication to your new customers! Jon and Sarah Curtis More

I hate buying cars (I'm just cheap), and I do not make car decisions quickly. Byron has worked with me to trade for 2 cars in the past 6 months. Byron has been very patient with me as I hem and haw around car decisions quickly. Byron has worked with me to trade for 2 cars in the past 6 months. Byron has been very patient with me as I hem and haw around about trading cars. Shane was very open about the deal he could make, and I ended up with a good deal. More than that, a normally hated process was made into as pleasant an experience as it can. I heartily recommend Byron and Larry Hill Imports. More

Everyone was helpful and informative. Came in to buy a car for the wife. Ended up buying hers and a truck for myself too. Am still using that backscratcher and wondering how I ended up with two new vehi car for the wife. Ended up buying hers and a truck for myself too. Am still using that backscratcher and wondering how I ended up with two new vehicles in one day. Guess that Larry Simcox was a smooth dealer, huh. More

My overall experience with the dealership was excellent. I thought it was going to be a long process but Shane and they guys at the dealership made the experience smooth. Thank you I thought it was going to be a long process but Shane and they guys at the dealership made the experience smooth. Thank you More

Jason went out of his way to help us find the truck we needed. He worked with us through two visits, and several test drives. Jason and Kevin made sure we knew all of our financing options and how they needed. He worked with us through two visits, and several test drives. Jason and Kevin made sure we knew all of our financing options and how they would impact the monthly payment. They made us comfortable on a very hot day and and made sure we had everything we needed. They worked with us on the final price of the truck we chose which was bigger than the one we went in looking for. While I think this truck will lasr us us forever, we will make sure to give them a call the next time we are looking for a car. More

I met Kevin in different circumstances in relation to injury to his knee. When it came time finally to trade in my Mazda Tribute, I decided to get a Ford Edge as I had test driven that car at another de injury to his knee. When it came time finally to trade in my Mazda Tribute, I decided to get a Ford Edge as I had test driven that car at another dealership. I checked out the inventory at Larry Hill Ford and got in touch with Kevin as I knew he would help us get a good deal for the trade-in and purchase. We went to see and drive the SEL and the Limited versions and drove home that day with our brand new Limited. The entire process was smoothe, they were willing to give a little on the trade-in and the price and I felt we got a great car with all the options for a good price. The staff at Larry Hill Ford seems very relaxed and friendly and Kevin was excellent to work with. We have previously purchased a Ford 500 at Mountainview Ford in Chattanooga and that experience was very good also but I am very happy with buying from Kevin and Larry. More