Cleveland Ford

Before we went to Larry Hill Imports we were afraid we wouldn't be able to purchase a car. We decided we would give it a try once we pulled up and the sales manager assured us he would be able to help us wouldn't be able to purchase a car. We decided we would give it a try once we pulled up and the sales manager assured us he would be able to help us out. Our whole experience with the Byron Snyder at Larry Hill Imports was phenomenal. He went above and beyond with his customer service and helped us get a wonderful car. We will never go anywhere else. Byron was a great salesman and it was a pleasure getting to know him. He was very knowledgeable about the car we bought as well as genuinely friendly. We will recommend every one who is looking for a car to Larry Hill Imports. We couldn't thank them enough! We love our Volkswagen Jetta! Thank you, Andrew and Sierra Curtis More

I haven't purchased a newer vehicle in about 10 years, so the process looming ahead was going to be challenging for me. I visited several dealerships to determine which vehicle I liked and felt was a good f the process looming ahead was going to be challenging for me. I visited several dealerships to determine which vehicle I liked and felt was a good fit for me. (I had been driving vans for about 25 years and felt I was ready for something different.) Then I went back and test drove several of them. One vehicle I decided that was a good fit for me was the Ford Flex, so I went back in to see John Martin again. John was very honest and open with me about the vehicle, explaining all of its features. He was easy to talk to, made me feel comfortable, and he was very patient with me. We couldn’t make the Ford Flex deal work, but a new trade-in vehicle was on the lot and it was a newer version to what I had –a 2010 Honda Odyssey. James Brown and John talked to me about this vehicle and we finally agreed to a deal, after a test drive. I must admit, I felt right at home in that Honda Odyssey. The price was not where I wanted it to be; however, I believe it was a fair deal for everyone involved! I highly recommend Larry Hill Ford even though I bought a Honda at a Ford dealership! More

Friendly salesperson without the high pressure sales pitch. Wes let us figure out what we wanted and then helped make sure we got it. Quick staff. pitch. Wes let us figure out what we wanted and then helped make sure we got it. Quick staff. More

As a person that finds the whole car buying experience distasteful, I have to say it was a most pleasant experience dealing with Dustin and the other staff at Larry Hill Ford. I'd recommend this dealer to distasteful, I have to say it was a most pleasant experience dealing with Dustin and the other staff at Larry Hill Ford. I'd recommend this dealer to friends and plan on doing business there again. More

It was a blessing to meet such a honest and friendly salesman(Ryan). The dealership was clean, everyone was so nice to my family. We came to find my husband a truck and went home with 2 vehicles. Ryan salesman(Ryan). The dealership was clean, everyone was so nice to my family. We came to find my husband a truck and went home with 2 vehicles. Ryan even entertained my grandson(5 yrs old), it was an amazing experience for my family. Thank You Larry Hill Ford for making our experience a great one, keep up the great work. More

Great people at Larry Hill. We got a great price and they worked really hard to get us what we needed. Cody Brady got us started, Rob Folks worked hard to get us into the right car for us and Mike Bartlet wo worked really hard to get us what we needed. Cody Brady got us started, Rob Folks worked hard to get us into the right car for us and Mike Bartlet worked his butt off to get us the deal we needed. Everything they said they would do, they came through on. I'll buy here again. More

Chris Yancey was a pleasure to deal with. He was honest and straight forward. I drove over 400 miles to purchase this vehicle. I was very happy with the overall experience at Larry Hill Ford. and straight forward. I drove over 400 miles to purchase this vehicle. I was very happy with the overall experience at Larry Hill Ford. More

Brian was very attentive and while it was pouring down rain your sales guys met us in the parking lot with an umbrella even before we could get out of the car. Brian worked with us to get us a fair trade rain your sales guys met us in the parking lot with an umbrella even before we could get out of the car. Brian worked with us to get us a fair trade in price and a good price on the car we were purchasing. We could ask for no better service than what I received at your dealership and from Mr. Webb. In the future we know when we are in the market for a car we will not have to go searching any where else than Larry Hill Ford. sincerely, James and Jean Johnson More

These guys went WAY out of normal expectations for me ,a potential costumer. Not only did I buy the exact vehicle that I needed but I will only ever deal with Larry Hill in the future!!! Byron is the best potential costumer. Not only did I buy the exact vehicle that I needed but I will only ever deal with Larry Hill in the future!!! Byron is the best and saved me thousands :} . THANK YOU GUYS FOR ALL YOU HAVE DONE FOR ME!! More

This is second car we purchased this year from Larry Hill Ford because of the excellent service, Friendliness of everyone we have met when dealing with this car dealership and The prices are fair to the cust Ford because of the excellent service, Friendliness of everyone we have met when dealing with this car dealership and The prices are fair to the customer. We moved to this area in October, 2010 however since August, 2001 when my son came to this area to attend Lee University, I first contacted Larry Hill Ford's Service Department. We gave our son an Explorer so we could feel safe with him traveling from Roanoke, VA to Cleveland, TN traveling I-81. Their Service Department is the best I have ever worked with, even long distance, to make sure the service was kept up on the Explorer. Because of our association with Larry Hill Ford from 2001 to 2010 when we moved to the area, there was no question in our mind that this is where we would do business in either purchasing cars or having them serviced. More