Cleveland Ford
Cleveland, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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An ssociate of Larry Hill Ford let me know about a 2010 Honda Accord at the Import Sales lot. When we arrived, Chris Davis was the first one to ask if he could help us. We had an appointment with another Honda Accord at the Import Sales lot. When we arrived, Chris Davis was the first one to ask if he could help us. We had an appointment with another sales consultant. Lucky for us(I guess) he ask Chris to help us instead because he was tied up. As Chris went to get the key for the Honda, the first thing that we noticed inside the showroom was the large number of people that were being helped by other salesman and the number of people on the lot looking at vehicles. I have been to several dealerships in Dalton but never saw this many people inquiring about vehicles and how professional all the sales consultants were. Chris was so helpful and very patient with me because after driving the Accord I saw a Nissan Altima that I absolutely feel in love with. It took me a very long time to decide which one I wanted. Chris' concern to meet my satsifaction of the vehicle and the price was truly amazing. He was the most down to earth salesman I have ever met. He and Majdi were both a pleasure to work with and I would happily recommend this dealership to anybody. More
It was a friendly and acceptable environment and the staff was great. I was very pleased with every aspect of the visit. I was worked with very promptly and when things seem not to go the way I wanted staff was great. I was very pleased with every aspect of the visit. I was worked with very promptly and when things seem not to go the way I wanted the team stepped in to make it possible for me to purchase a vehicle. Thanks to the programs they offered, it helped me get back on my way of building my credit back and driving away in a great ride. Thank you and please keep the programs available to help the next person the same way you helped me. More
Trey was a great help. He was kind and knowledgeable. Was not affraid to ask for help when he did not know the answer. Majdi Awad was also very helpful and made the paperwork process run smoothly. not affraid to ask for help when he did not know the answer. Majdi Awad was also very helpful and made the paperwork process run smoothly. More
Gerry was the best salesman I have ever personally dealt with. He was very helpful. Let us test drive the car longer than we anticipated and made sure we were completely happy before we made our purchase. with. He was very helpful. Let us test drive the car longer than we anticipated and made sure we were completely happy before we made our purchase. We weren't planning on buying that day but he was so friendly, nice and not at all pushy that we decided to make the purchase. We felt comfortable and not at all pressured. We would definitely buy from him again! More
This is the second car my wife and I have purchased from Larry Hill. The 2010 Fusion has been an exceptional car and David Babbitt and Mike Bartlett gave me a great deal as well as the absolute best custome Larry Hill. The 2010 Fusion has been an exceptional car and David Babbitt and Mike Bartlett gave me a great deal as well as the absolute best customer service I have experienced from any dealer of the more than 20 cars I've owned in my life so far. Trustworthy, friendly, courteous and knowledgeable are but a few words that describe David and Mike. We had no issue with the Fusion other than the kids outgrowing it. We got a letter from David a few days ago just after we had started discussing looking for a larger auto. I Called David and made an appointment and shortly after decided to purchase a Mercury Mariner. David made the experience quite enjoyable with no pressure and honest concern for our specific needs. David soon handed us off to Mike for financing. Right away Mike began to work his magic. We ended up with a car my wife loves and a deal I love. I could go on for many more paragraphs and tell you how personable both Mike and David are, and how you will feel as though you were friends from childhood. But I'll simply say this, if you need a car don't waste a second of your time looking anywhere other than Larry Hill. You will not find a more reputable dealer anywhere, period. Ask for David and Mike, I gurantee that if you buy a car from them, you will be a customer for life. My son is only 10, but I know without a doubt, that his first car will have a Larry Hill sticker on it. More
Shane Gay was very friendly and made our buying experience an enjoyable one. We were treated with kindness and all the staff was very professional. During our short wait in the office Shane Gay als experience an enjoyable one. We were treated with kindness and all the staff was very professional. During our short wait in the office Shane Gay also bought us a cola in which he paid for himself. We will most likely do our next car shopping there again. More
Like a lot of people I do our car shopping by internet. My query submission was responded to very quickly and I made an appointment to drive the cars I was interested in. Dustin is a pleasure to deal wi My query submission was responded to very quickly and I made an appointment to drive the cars I was interested in. Dustin is a pleasure to deal with and was as informed about the vehicle as possible. The entire sales process was friendly and low pressure. I happily agreed to give this review. More
Went to dealership to look at used autos. Todd greeted us quickly andwent with us while we test drove several Altima,s. He answered all my question,s about the features of each automobile and was easy to dea quickly andwent with us while we test drove several Altima,s. He answered all my question,s about the features of each automobile and was easy to deal with. More
Gerry did a wonderful job. He work with us even though we drove a few cars and changed our mind on even driving some. The price was more than we really wanted to pay but the service and the extra mile is wor drove a few cars and changed our mind on even driving some. The price was more than we really wanted to pay but the service and the extra mile is worth it. The car we bought was throwing an air bag code so it needed to be checked out at the Nissan dealer. We needed a car to drive on Friday. Gerry let us drive his personal car (well his wife's car). On Friday morning when we had a situation with the car, his wife drove to our house and solved the problem. Gerry and the guys did a wonderful job. The extra service for the next year and the warranty is a nice touch. More
I came to visit your dealership just to look and see what was out on the lot and I was approached very quickly by the sales person I brought the car from. From the sales person, the manager and finally by M was out on the lot and I was approached very quickly by the sales person I brought the car from. From the sales person, the manager and finally by Mike they all worked with me knowing what situation I faced. Mike made sure I was will protected by offering me extra warrenties and exampling them to me. He was very friendly but the other 2 was also. Mike looked out for my well being. Thank you Mike and to the other 2 gentlemen that was also involved. I am loving my car! More