Cleveland Ford
Cleveland, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The overall experience was good. Everyone was anxious to help when we arrive with only about 10 minutes to get to the credit union to close the deal. We were able to get everything completed in time to pur help when we arrive with only about 10 minutes to get to the credit union to close the deal. We were able to get everything completed in time to purchase the car we located on the internet. What was advertised was what we found to be true. Everything was very productive until we came to the paper closure process. Even though all that remained was to delive the chedk and sign the required documentation for transfering the car title, we had to wait for a couple of hours as the back log of paper work ahead of us was quite large. Larry Simcock was very helpful and even gave us a couple of burgers due to the long wait. It would be good to evaluate the cause for the long wait to sign the documents as it may only occur on the week end as this was on Saturday. The prices are the best we found as well as great service with the exception of the wait. We are looking to purchase another vehicle soon and will definetly return to you dealership. Stan & Evelyn Lewis More
We are new to town, just relocated to Tennessee from Utah and needed a truck, went to Larry Hill Ford looking for a late model used pickup truck. Huge selection in a wide range of pricing. Found the perfect and needed a truck, went to Larry Hill Ford looking for a late model used pickup truck. Huge selection in a wide range of pricing. Found the perfect truck at a great price. Very knowledgeable staff, that really made us feel welcome. Jason and Ryan were very helpful and professional, and Mike Bartlett got us a better deal on the loan than we were expecting!! We really do feel like we new friends in our new home town!!! Thanks guys!! More
Very kind and helpful. I have worked with Larry Hill Ford for years and they have been super. We are very happy with David and the car he sold us. for years and they have been super. We are very happy with David and the car he sold us. More
This was our second time dealing with Larry Hill and Dean Helsdon. On both occasions, we were very pleased with service at the time of the trade and continued service offered afterward, as well. Helsdon. On both occasions, we were very pleased with service at the time of the trade and continued service offered afterward, as well. More
Reggie proved to make the whole car shopping experience worthwhile when you have a friend in the business. Without putting me in a car I wouldn't be proud of driving, and being willing to work with my situ worthwhile when you have a friend in the business. Without putting me in a car I wouldn't be proud of driving, and being willing to work with my situation, I feel I got a great deal now and in the future. 2 weeks into the purchase and I've referred at least 5 serious buyers his way. Keep Reggie for as long as you can there, Mr. Hill. More
I had an excellent experience with Larry @ Larry Hill. Everyone was professional and kind and gave me a deal better than expected! I would highly recommend this dealership to anyone looking for a new or u Everyone was professional and kind and gave me a deal better than expected! I would highly recommend this dealership to anyone looking for a new or used car. More
From the moment we showed up at the dealer, Everett was extremely friendly and helpful. He asked what we were looking for, pointed us in the right direction, and answered all questions. After test driving extremely friendly and helpful. He asked what we were looking for, pointed us in the right direction, and answered all questions. After test driving a couple different models, we decided on one. He went in and filled out all the paperwork with us even though almost all of the other salespeople had gone home since it was late. He never tried to hurry us along and was thorough in answering all questions. More
I have never experience a sales person as patient as willing to work soooo hard to make a customer sooooo happy!! He has been the most patient sales person my husband and I have ever dealt with will def willing to work soooo hard to make a customer sooooo happy!! He has been the most patient sales person my husband and I have ever dealt with will defently buy another car from Ryan Hunter!!! Also very kid friendly and patient with my two daughters very Impressive!!!! Thank you soooo much!!! More
Everyone was friendly and made my car buying experience a very good one. I would recommend this dealership to my friends and family. thank you very good one. I would recommend this dealership to my friends and family. thank you More
Larry talked too much about himself, but was nice. I know all about his work history and wife now. He was not familiar with the features of the cars I was interested in. He was very slow at paperwork. Sha all about his work history and wife now. He was not familiar with the features of the cars I was interested in. He was very slow at paperwork. Shane was very helpful and expedited my visit and Majdi was very efficient and knowledgeable. More