Cleveland Ford

I live in South Carolina and made first contact by phone. I was treated with respect and interest from the very first phone call. When I later visited in person Larry Simcox helped me look at several trucks I was treated with respect and interest from the very first phone call. When I later visited in person Larry Simcox helped me look at several trucks and test drive them. He was knowledgeable, nice, and was interested in me and my interests in a new vehicle - not pushing some sales agenda. I was not quite ready to buy yet and I wanted to sell one of my older cars first so time passed. They kept in touch but did not "hound me". When I was ready I called and it moved quickly. We settled the numbers over the phone and Kevin did a good job of explaining the details of the numbers. We came to agreement quickly and when I arrived and saw the truck I picked on the website for the first time in person it was clean and ready to go. So was the paperwork. They even gave me a ride back from returning a one way rental car in one of their dealer automobiles! I spoke with others there too... Victor, Flip, and the tech that sync'd my Blackberry. It was really a great, comfortable, low stress environment. And I got a great price - the price I asked for. More

The whole staff at Larry Hill Ford was Awesome everybody was very friendly especially our salesman Mile Massingale and the used car manager Mike Fulkerson. They have now got my business the next time buy a was very friendly especially our salesman Mile Massingale and the used car manager Mike Fulkerson. They have now got my business the next time buy a car. Just super nice people to deal with. More

Went there for service and had the salesman hawking me.he talked me into driving a new Model got back, got me to his qube and they had a (owner) test drive mine and he comes back and offers me a 500 trade i talked me into driving a new Model got back, got me to his qube and they had a (owner) test drive mine and he comes back and offers me a 500 trade in offer lol for a late 00's truck and since I wouldn't agree to their terms they wouldnt do anything else so I walked. Very bad experience , won't go back to Larry hill ford again they really Will rip u off on your trade!!! More

Larry Hill Ford was recommended to me by a friend who is a mechanic and long time resident of the area. He's been in the auto business in Cleveland for years so I trust his judgment. Once at Larry Hill I w a mechanic and long time resident of the area. He's been in the auto business in Cleveland for years so I trust his judgment. Once at Larry Hill I was introduced to salesman Larry Simcox who was itchin' to make a deal. It took days, not Larry's fault, but I finally got into a vehicle that was within my budget and was in a solid vehicle. Thanks also to the great perseverance from from Messrs Little and Awad as well as Mr. Simcox's to make a deal happen. More

because ryan hunter was great he help me in every way to get me the car i wanted .you couldnt ask for a better person to help you .If you want it ask for ryan he go out of his way to help you get in . get me the car i wanted .you couldnt ask for a better person to help you .If you want it ask for ryan he go out of his way to help you get in . More

I was about 7 miles from Larry Hill Ford on my way back to Knoxville from Chattanooga yesterday on a business trip when my 04 Focus overheated. They told me what to do to get the car to the dealership saf to Knoxville from Chattanooga yesterday on a business trip when my 04 Focus overheated. They told me what to do to get the car to the dealership safely(thus saving a tow bill). They could not find the part needed anywhere so they actually made a part that fixed the problem and got me back on the road in less than 2 hours and for under $100!!! I could not be more pleased with my experience at Larry Hill Ford!! More

I had been looking on-line for a new work truck. I found one I wanted at Larry Hill Ford. I had previously purchased a new car for my wife from Larry Simcox at Larry Hill Ford. My experience with Mr Simcox one I wanted at Larry Hill Ford. I had previously purchased a new car for my wife from Larry Simcox at Larry Hill Ford. My experience with Mr Simcox in the past was a remarkable car buying one. From the beginning, Larry would listen to us about what we were looking for. He didn't waste our time or his by showing us vehicles that didn't match our requirements. He was extremely knowledgeable about the vehicles. If we asked a question about something he wasn't sure of, he would call over someone that did know the answer. Anyway, when it was time to but another vehicle, I new I would find and deal with Larry Simcox. I found my vehicle on-line, contacted Larry Simcox, and went to the dealership. He brought me to the vehicle we had discussed. The price was the same, no bait-and-switch tactics. Larry Simcox is a great asset to Larry Hill Ford. I would recommend him to all my friends. More

i gave this dealership a great rating because the went above and beyond to get me approved and stayed within the monthly payment i needed. they even stayed late to get it all done. above and beyond to get me approved and stayed within the monthly payment i needed. they even stayed late to get it all done. More

We went to the dealership on a Saturday evening to just look at the ford focus. Our credit was less than perfect, we had no trade in, no down payment and thought that we would be looking to buy in about look at the ford focus. Our credit was less than perfect, we had no trade in, no down payment and thought that we would be looking to buy in about six months to a year down the road. When David Babbitt, our salesman, suggested we go ahead and do some paperwork and just see at least what our goal would be to get into a car in the near future. My husband and I agreed. We needed to know at least were we stood. After signing papers, crunching numbers, and nerves getting the best of us we were shocked when Mr. Babbitt extended his hand and said congratulations you just bought a car. It felt wonderful we needed a new car so bad. I was even more shocked when he said you guys are driving it home tonight. They stayed late finished all the paperwork and we did drive our 2011 Ford Focus home. We got a great deal better than we ever thought we could in our situation and it feels great knowing that we now have a dependable vehicle to drive. Everyone at Larry Hill Ford that we had to deal with made us feel comfortable and like we mattered. I never had from any car dealership ever before. We even received a handwritten thank you note from Mr. Babbitt the following week. That was nice again made us feel like we mattered. We will buy from them again hopefully not for awhile though. Absolutely satisfied customers Frank and Sheri Meadows More

I came there to look for certain Shelby -Ryan and Kevin were straight forward with me -no beating around bush-very friendly and very helpful in what I wanted and worked with me to achieve the sale-i am ver were straight forward with me -no beating around bush-very friendly and very helpful in what I wanted and worked with me to achieve the sale-i am very pleased with both of them. More