Cleveland Ford
Cleveland, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Dustin Hayes is hands down the best salesman I have ever encountered. I had no idea what type of car I wanted, and he spent all day with me while I drove multiple vehicles. He was so energetic, helpful,and encountered. I had no idea what type of car I wanted, and he spent all day with me while I drove multiple vehicles. He was so energetic, helpful,and friendly. I will definitely recommend him to anyone who wants to buy a car. More
We had a fantastic experience at Larry Hill! Jason Mirkavich, Mike Fulkerson, and Mike Bartlett were an excellent team! We left very satisfied with our 2011 Toyata Sienna! Mirkavich, Mike Fulkerson, and Mike Bartlett were an excellent team! We left very satisfied with our 2011 Toyata Sienna! More
I purchased a certified pre owned car with warranty from Larry Hill Ford. The car ended up being a lemon. Mr. Hill was nice enough to let me return the car and get my money back. Thank you Mr. Hill! Larry Hill Ford. The car ended up being a lemon. Mr. Hill was nice enough to let me return the car and get my money back. Thank you Mr. Hill! More
Mr. Hayes is an incredible asset to Larry Hill Ford Imports with customer service skills that go above and beyond the standard skill sets of a typical dealer. He was eager to make the car purchasing t Imports with customer service skills that go above and beyond the standard skill sets of a typical dealer. He was eager to make the car purchasing trip assuring and comfortable which made it easy for me to ask questions without feeling like an ignorant buyer. I mean, who gets to have an umbrella battle photo-op with their dealer, and an amazing imports business manager as the photographer? My experience will lead to future business to this company. I will recommend him for anyone searching for a newer vehicle; especially, my female friends who are nervous that they will be subverted into any vehicle. I absolutely love my little Nissan Cube! Thanks so much to Dustin Hayes at Larry Hill Ford for the perfect match. Keep up the great work! More
Dustin is a very great salesman. he helped us tremendously in every aspect. i/we will recommend him to all our friends and family that are in the field of purchasing a vehicle. he(Dustin) is very tremendously in every aspect. i/we will recommend him to all our friends and family that are in the field of purchasing a vehicle. he(Dustin) is very positive. very helpful and respectful.he treats his customers very well and with respect. overall he is a great employee for the company. More
Larry Hill Ford is awesome, they are super nice and very patient!!! It was way past closing time on a SATURDAY and Ryan was very very patient with my indecisiveness. He helped me decide to get my dream car! patient!!! It was way past closing time on a SATURDAY and Ryan was very very patient with my indecisiveness. He helped me decide to get my dream car! And I LOVE IT!!!! THANK YOU!!!!!! More
My husband and I went to this dealership based soley on the fact that, even on the phone, Mr. Yancey was courteous, and absolutely positive that his sales team would do anything and everthing in their powe the fact that, even on the phone, Mr. Yancey was courteous, and absolutely positive that his sales team would do anything and everthing in their power to help us find a good, reliable vehicle for our family. Due to our schedule, we got there a little close to closing time. Even though this was the case, Bill Hamlet stayed, along with several others, to make sure that all the paperwork was done correctly, all the t's crossed, and i's dotted. They spent more time than they should have to help us out, and for that, they have certainly gained customers for life. I know that many would think this is to make a sale but this was not the case. We had went to Toyota in Dalton Georgia and did not recieve any respect or courtesy, clock out time was time to leave and no sale came before leaving. Therefore, I believe this sales team to be a solid working unit of good-standing citizens willing to help any customer, treating them with respect, dignity, and fairness. Without a hitch, we drove away in a new 2012 Ford Fusion, and cannot beliive that we were capable of doing so. They really went out of their way, and I will always recommend this dealership, and Bill Hamlet, to all who are interested in looking for a vehicle. You can't get any better than Larry Hill Ford in Cleveland Tn! Mathew and Maegan W. More
I came into the service department with two bad tires. I had a bad day and Jerry was MORE than helpful with getting me a great deal and making sure I was on my way as soon as possible. He was very kind and had a bad day and Jerry was MORE than helpful with getting me a great deal and making sure I was on my way as soon as possible. He was very kind and I promised him a cake as soon as I get time for his kindness! And Gary, what a guy! Everyone had went home and he stayed after hours to put my tires on me. The air had even been cut off! He was wonderful and so kind to make sure that I had a car for the next day. I cant express my gratitude enough to these two men for helping me! They are wonderful!!! More
Shane, Rob and all the others who helped me purchase my new Escape were so patient and helpful, spent a lot of time answering my numerous questions and showing and explaining the features of the car. The new Escape were so patient and helpful, spent a lot of time answering my numerous questions and showing and explaining the features of the car. They really helped me make what i feel was the best decision and so far i am thrilled with my purchase. They were all so professional i would recommend them to all my friends and family! They went out of their way to make sure I was a satisfied customer and they should be complimented on their professionalism! More