Cleveland Ford

John Yow - The reason for my 5 Star Review! There is not enough good words I can say about John. From our first conversation, John made me feel like more of a friend than a buyer. I brought seve There is not enough good words I can say about John. From our first conversation, John made me feel like more of a friend than a buyer. I brought several issues to John’s attention and he listened and resolved each one. The dealership has some issues in my opinion. However, I would advise anyone reading this review to ask for John by name if they are interested in a car. He was always there for me from the initial test drive to assisting me in finally receiving my tags (long story). Even after hours he would answer any question I had. He will treat you like a true friend and make the car buying process easy and stress free. If you need a car, call John! You will be happy you did! More

Time management The only negative thing I will say is that it really shouldn't take multiple hours to purchase a vehicle. I'm not going to blame the sales people pers The only negative thing I will say is that it really shouldn't take multiple hours to purchase a vehicle. I'm not going to blame the sales people personally, just the system. We just felt like we sat idlely more than we should have. J. D. was very good to us. He even offered to get us good. I will recommend him to everyone I know! More

Great experience Great experience! Things went smooth. Process was a little long but they got my payment lower than I expected so I was happy. Thank you Cleveland Ford Great experience! Things went smooth. Process was a little long but they got my payment lower than I expected so I was happy. Thank you Cleveland Ford! More

Used car purchase Great staff!! Brad and Ade both were great to work with. I would definitely recommend this dealership. Thank you Cleveland Ford. May God Bless you. Great staff!! Brad and Ade both were great to work with. I would definitely recommend this dealership. Thank you Cleveland Ford. May God Bless you. More

Great deal on a rare truck I had no intentions of buying the truck I bought . I was only going to look at a truck I was interested in and the truck was to nice to good of a deal I had no intentions of buying the truck I bought . I was only going to look at a truck I was interested in and the truck was to nice to good of a deal to let slip away. The finance department "Jay" was top notch and for me made the sale . I was still on the fence about buying the truck and Jay made it very easy for me to seal the deal. More

My best experience ever at buying a car! We drove three hours to Cleveland to work with JD on getting the exact car we wanted and he was extremely helpful and patient with our many questions We drove three hours to Cleveland to work with JD on getting the exact car we wanted and he was extremely helpful and patient with our many questions. Everyone we met at the dealership was welcoming and eager to help as well. I would heartily recommend you look to Cleveland Ford for your next new car. More

Return byer great place to deal with. Very professional staff to work with and they have a great service department that's why I came back of any dealership I have ever work with Very professional staff to work with and they have a great service department that's why I came back of any dealership I have ever work with More

Good deal They gave me a really good deal on my new Escape!! Ade was especially nice! I got a good trade-in value for my Ford Focus! They gave me a really good deal on my new Escape!! Ade was especially nice! I got a good trade-in value for my Ford Focus! More

Used car purchase Great dealership! No hassle went in told them what I wanted and perimeters I had to be in! Deal was made! Would purchase a car again here! Great dealership! No hassle went in told them what I wanted and perimeters I had to be in! Deal was made! Would purchase a car again here! More

Easy, breezy from start to fin This was the first dealer I stopped at to look around. After explaining to salesman Brad Doty what I wanted, he showed me two cars. I bought the sec This was the first dealer I stopped at to look around. After explaining to salesman Brad Doty what I wanted, he showed me two cars. I bought the second car the next day. Brad was personable, helpful, and very knowledgeable about the cars. Except for having to listen to the final spiel by Kevin (I know, that’s his job), the whole experience was great. More