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Cleveland Ford

Cleveland, TN

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5,431 Reviews
Cleveland Ford has been in business since November of 2003 with one goal. Sell and service vehicles to and for satisfied customers. That’s it! The dealership has more than quadrupled sales from the previous owner. Cleveland Ford credits this tremendous increase in business to offering the best experience possible. Simply stated “We do whatever it takes to satisfy our customers” says General Sales Manager Victor Yoshida. Cleveland Ford furnished all local High Schools with driver education vehicles, as well as providing the city’s annual Fourth of July fireworks. The dealership works with many local charities and nonprofits such as MDA, Boys and Girls clubs, Cub Scouts, The Jordon Thomas Foundation, C.A.T.C.H. Ministries, Mulligan Ministries, Shop with a Cop. Cleveland Ford also sponsors all local High School Football games and sponsors Missions work for many of the local Churches. Cleveland Ford is one of the Atlanta Region top performing Ford dealers.
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2496 South Lee Hwy

Cleveland, TN

37311

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Showing 5,431 reviews

August 17, 2018

New Updated Car I had a very good salesman John Yow Really enjoyed working with him for the vehicle I wanted and we got the one I liked More

by jrgibbs2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yow
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

excellent super salesperson friendly makes you feel like you have known him for a long time. Went out of his way to get things done for me. This is the salesper More

by tnchatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 16, 2018

Excellent Brad helped us to find the used car to fit my daughter's needs for a good price. He went out of his way to made our experience a positive one for all More

by jackiec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Doty
August 14, 2018

Great service and car buying experience. We are enjoying our 2013 Buick Enclave! Brad Doty and Kain Linderman were very good sales reps. This team worked together well to make our purchase ve More

by ut-vols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Towe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Snyder, Ade Vaughan, Kain Linderman, Brad Doty
August 14, 2018

Great, very friendly and courteous Very customer friendly, willing to listen to our requests for certain options for vehicle. Helpful in matching vehicle to needs. Good selection of veh More

by WildBill
Recommend Dealer
Yes
Employees Worked With
LaTosha Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Catlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2018

Excellent customer service By far the best dealership with the best deals!! Great customer service!! Friendly atmosphere! They was willing to work so hard to get me to a satisfy More

by Jacob beaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gay
August 10, 2018

Great car buying experience I had a very good overall experience at Cleveland Ford. Ryan was very friendly and answered all of my questions effectively. He was also very honest a More

by DHolley302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Patel
August 09, 2018

Fast Experience John Yow was motivated to sell. He helped me with all of my questions and was motivated to get me out of there. I had to drive in from Knoxville, so h More

by Neoh1925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yow
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2018

Bad experience Cleveland Ford has had my wife’s car for 3 days to find a rattle in her dashboard and still don’t have any idea when it will be completed. This is on More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Spain
August 08, 2018

Exceptional service We arrived close to closing time. Elliott still let me look at new and used vehicles until I found what I was looking for. Very kind and helpful. More

by danandlinda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elliott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ade Vaughan
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