Cleveland Ford
Cleveland, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great purchase awesome Salesman I gave Cleveland Ford a 5 Star rating because they went above and beyond to make sure I got the exact truck I was shopping for.. their sales team are I gave Cleveland Ford a 5 Star rating because they went above and beyond to make sure I got the exact truck I was shopping for.. their sales team are not pushy they are very helpful. If anyone sees you standing around they politely ask if anyone is helping and they make sure someone is. This is the 3rd truck I have bought from this dealership and I go back to the same salesman every time because of his awesomeness! Brian Gay is the best hands down. Thank you Brian and Cleveland Ford! I’m a super happy customer once again! More
Great Experience! I was looking for a specific vehicle and they had exactly what I wanted. Brian was super nice and answered all of our questions. I drove an hour and I was looking for a specific vehicle and they had exactly what I wanted. Brian was super nice and answered all of our questions. I drove an hour and a half to get the car and I'm so glad I did!! I would recommend Cleveland Ford to everyone! More
John Yow is awesome and very patient with customer John was absolutely wonderful to work with! HE was what sold this car! Helpful and patient in understanding my needs. He never pushed or tried to bull John was absolutely wonderful to work with! HE was what sold this car! Helpful and patient in understanding my needs. He never pushed or tried to bully me into a car. One issue I did have was one of the employees made an offhanded comment about an employee of the dealership and I felt that was rude and disrespectful to his fellow coworker. Until that point in the day, our experience had been fabulous, but that really hurt the way we felt about some of the employees of the dealership as we were finishing our purchase. Uncalled for behavior, in my opinion. More
Worst Dealership Ever. They knew beforehand my affordable payment range. They let me come and sit for hours knowing they were way above my range. Lied to me on the phone to They knew beforehand my affordable payment range. They let me come and sit for hours knowing they were way above my range. Lied to me on the phone to get me down there and waste my time. Had bought 3 vehicles prior at Larry Hill Ford. I guess when this dealership was sold, they sold the integrity and respect for customers with it. I listened to 3 other couples go through the same thing yesterday while I was waiting. I will be taking my loyalty and business elsewhere. More
Great experience working with Eddie Ackerman . He did everything that he promised and responded to all of my questions. I plan on referring anyone who l can to him when purchasing a vehicle. Than . He did everything that he promised and responded to all of my questions. I plan on referring anyone who l can to him when purchasing a vehicle. Thanks again Eddie!!!! More
Great sales staff!!!!! Salesman was very professional and knowledgeable about all vehicles on the lot that I was interested in. Very knowledgeable on every question I asked Salesman was very professional and knowledgeable about all vehicles on the lot that I was interested in. Very knowledgeable on every question I asked him about very patient treated me like I was the only customer on the lot. I'm definitely going to use this dealership again and refer my salesman to whoever I can. Thanks again More
Great Experience Great experience for someone who is looking an affordable and reliable car.Great people that help and care about what you can and cannot afford, Great experience for someone who is looking an affordable and reliable car.Great people that help and care about what you can and cannot afford, More
JD is awesome He done well and helped me with what I needed I am very pleased. I am looking forward to my new car in the future He done well and helped me with what I needed I am very pleased. I am looking forward to my new car in the future More
New Truck Brad was very knowledgeable about the F150. He found what I was looking for, and I test drove and bought in less than two hours. Thanks Brad!! Brad was very knowledgeable about the F150. He found what I was looking for, and I test drove and bought in less than two hours. Thanks Brad!! More
Excellent Service! I worked with John Yow and he made the entire process so easy and worked with me through the entire process from beginning to end and helped me get th I worked with John Yow and he made the entire process so easy and worked with me through the entire process from beginning to end and helped me get the deal I was looking for and the vehicle I wanted! More