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Cleveland Ford

Cleveland, TN

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5,431 Reviews
Cleveland Ford has been in business since November of 2003 with one goal. Sell and service vehicles to and for satisfied customers. That’s it! The dealership has more than quadrupled sales from the previous owner. Cleveland Ford credits this tremendous increase in business to offering the best experience possible. Simply stated “We do whatever it takes to satisfy our customers” says General Sales Manager Victor Yoshida. Cleveland Ford furnished all local High Schools with driver education vehicles, as well as providing the city’s annual Fourth of July fireworks. The dealership works with many local charities and nonprofits such as MDA, Boys and Girls clubs, Cub Scouts, The Jordon Thomas Foundation, C.A.T.C.H. Ministries, Mulligan Ministries, Shop with a Cop. Cleveland Ford also sponsors all local High School Football games and sponsors Missions work for many of the local Churches. Cleveland Ford is one of the Atlanta Region top performing Ford dealers.
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2496 South Lee Hwy

Cleveland, TN

37311

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Showing 5,431 reviews

March 20, 2020

Professional Customer Service. Professional Customer Service is very impressive. The text were very informative and convenient. Carter did a great job and even offered to drive me More

by pelliston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Crubaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2020

Great service department awesome people that call to make sure you are satisfied. Always very nice and polite when you show up. Carter was awesome More

by Buff in tenessee
Recommend Dealer
Yes
Employees Worked With
Michael DiFebbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Crubaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

I called to get an appointment for an oil change and got it right away. I got there and was treated with kindness they were very courteous and helpful. Thank you very much. More

by kspangler322
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2020

JD was my salesman. He was a big help he and the staff worked with me until we got it right . I was hard bargain More

by Jeremy southerland
Recommend Dealer
Yes
Employees Worked With
JD Catlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2020

This is my 5th purchase with this dealer,so obviously I like them. This experience was very unusual but in a good way. Definitely the fastest deal,so far and a good value. Braulio was laid back and straigh More

by stacy parrott
Recommend Dealer
Yes
Employees Worked With
Braulio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2020

Service Recently, had my car serviced at Cleveland Ford due to an issue with the technology, the display screen and connection. They took extremely great care More

by dbarnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
February 29, 2020

Awesome service as usual! Cleveland Ford did an excellent job on my 100,000 mile service. I wouldn't have entrusted this important milestone to anyone else. Thank you Ciji! More

by CheezyPoofz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciji Peters
February 25, 2020

We were treated very good and the issues we had were resolved. The first time in there was a little confusion, but Ryan got it taken care of. Thank you Ryan. More

by garrya
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2020

Great service. Went out of their way to help me. Checked my car over for free and gave me the information. Also furnished me a ride to pick me up to get my car. More

by paynebrent88
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver .
February 21, 2020

Excellent experience i was told about what work needed to be done and how much they cost up front and was asked if i wanted them to continue work before they started More

by Rooster6030
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.