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Cleveland Ford

Cleveland, TN

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5,431 Reviews
Cleveland Ford has been in business since November of 2003 with one goal. Sell and service vehicles to and for satisfied customers. That’s it! The dealership has more than quadrupled sales from the previous owner. Cleveland Ford credits this tremendous increase in business to offering the best experience possible. Simply stated “We do whatever it takes to satisfy our customers” says General Sales Manager Victor Yoshida. Cleveland Ford furnished all local High Schools with driver education vehicles, as well as providing the city’s annual Fourth of July fireworks. The dealership works with many local charities and nonprofits such as MDA, Boys and Girls clubs, Cub Scouts, The Jordon Thomas Foundation, C.A.T.C.H. Ministries, Mulligan Ministries, Shop with a Cop. Cleveland Ford also sponsors all local High School Football games and sponsors Missions work for many of the local Churches. Cleveland Ford is one of the Atlanta Region top performing Ford dealers.
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2496 South Lee Hwy

Cleveland, TN

37311

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Showing 5,431 reviews

December 18, 2018

Great service! Friendly people Great service! Found what I was looking for, for a good price. The man who helped me find a car was super nice and honest. I definitely recommend this More

by Mara 18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yow
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2018

Very friendly bands helpful dealership. I was a first time buyer. This dealership worked with me great on that. I was put into the exact vehicle I wanted with no problem. I would recommend t More

by Taylor jade_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yow
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2018

Excellent personal service Braulio Perez spoke with me on the phone, sent me a video of the car and had it ready to go for a test drive when I got to the dealership. He was ve More

by KATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Great service Jon is a great friend of mine and was also very helpful with finding the car I needed to get back and fourth to work to. I highly recommend this deale More

by Colton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Catlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Terrible, incompetent Service Department This service department is awful. Incompetent. Causes more problems than they fix. Beware do not take you vehicle here. Still have same noise thou More

by Kncjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brandon
December 01, 2018

Eddie is awesome I found car online and called Eddie Ackerman and he had car and paperwork ready when I arrived. Drove car and loved it. He then brought paperwork for More

by asmith31610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ackerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2018

Pleasant Experience The salesperson was very knowledgeable and business like. He seems to know what he is doing and talking about. We felt like we got a good deal on th More

by Ford dealership
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Catlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Day
November 30, 2018

Eddie Ackerman sales person I came in to get a new truck knowing what I wanted to buy I came in and saw Eddie Ackerman. I told him what u wanted drove 4 different cars and trucks More

by red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Ackerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2018

Great service worked for the customer Braulio Perez was very professional and worked getting us into the vehicle that was best for us. He listened to our needs and desires and got us in th More

by Hbwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2018

Good car at good price Good vehicle, nice cleaning and prep. Eddie worked to keep us happy. I don't like big dealerships and their tactics, but Eddie worked hard to keep me More

by Cheap Dad
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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