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Cleveland Ford

Cleveland, TN

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5,431 Reviews
Cleveland Ford has been in business since November of 2003 with one goal. Sell and service vehicles to and for satisfied customers. That’s it! The dealership has more than quadrupled sales from the previous owner. Cleveland Ford credits this tremendous increase in business to offering the best experience possible. Simply stated “We do whatever it takes to satisfy our customers” says General Sales Manager Victor Yoshida. Cleveland Ford furnished all local High Schools with driver education vehicles, as well as providing the city’s annual Fourth of July fireworks. The dealership works with many local charities and nonprofits such as MDA, Boys and Girls clubs, Cub Scouts, The Jordon Thomas Foundation, C.A.T.C.H. Ministries, Mulligan Ministries, Shop with a Cop. Cleveland Ford also sponsors all local High School Football games and sponsors Missions work for many of the local Churches. Cleveland Ford is one of the Atlanta Region top performing Ford dealers.
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2496 South Lee Hwy

Cleveland, TN

37311

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Showing 5,431 reviews

January 01, 2019

Vehicle purchase We had a great experience purchasing a first vehicle for our 16 year old! I highly recommend Brandon Walker. He’s very polite & exemplifies profession More

by Lb1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Walker
January 01, 2019

Just bought 2nd vehicle from John Yow I highly recommend John Yow at Cleveland Ford. My car was involved in an accident and I found myself car shopping during holiday season. Not fun. My More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yow
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Worked with a wonderful salesman! JD took his time helping my husband find the perfect truck. Thank you so much! Loved working with JD to find our Ford F-250. More

by Jonesy131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Catlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Great first car buying experience! John Yow was very helpful as he guided me through the process of purchasing my very first car! He was honest and straightforward and I didn’t feel pre More

by bekah1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Good customer service. Not high pressured and friendly. I particularly appreciated the prompt and multiple followup contacts by John Yow when I made the initial inquiry about the vehicle. He did not pressur More

by Ed
Recommend Dealer
Yes
Employees Worked With
December 31, 2018

Great People. Brandon was very friendly and easy to work with when we were looking for a new vehicle. Great customer service and atmosphere at Cleveland Ford. More

by llj123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Walker
December 31, 2018

Great place to buy a vehicle! We bought a Jeep Cherokee from Brandon Walker at Cleveland Ford and received great service from him. We feel like Brandon was straight forward with us More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Walker
December 31, 2018

Bought my car there ! Best place I have ever bought a car from in my life . And the service from Brandon walker was hands down the best that I could have asked for . Thank More

by Ron burns 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaTosha Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Walker
December 31, 2018

Good Experience The moment I stepped foot in the lot, Brandon was able to immediately direct me to the car I came in to see. Even though the model I saw was not a Fo More

by Chris1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Walker
December 20, 2018

Great Experience! Ryan Hunter is GREAT!! Our buying experience with Ryan Hunter and Cleveland Ford was exceptional. While Ryan was working with us while we test drove several used cars he was More

by Heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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