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Cleveland Ford

Cleveland, TN

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5,431 Reviews
Cleveland Ford has been in business since November of 2003 with one goal. Sell and service vehicles to and for satisfied customers. That’s it! The dealership has more than quadrupled sales from the previous owner. Cleveland Ford credits this tremendous increase in business to offering the best experience possible. Simply stated “We do whatever it takes to satisfy our customers” says General Sales Manager Victor Yoshida. Cleveland Ford furnished all local High Schools with driver education vehicles, as well as providing the city’s annual Fourth of July fireworks. The dealership works with many local charities and nonprofits such as MDA, Boys and Girls clubs, Cub Scouts, The Jordon Thomas Foundation, C.A.T.C.H. Ministries, Mulligan Ministries, Shop with a Cop. Cleveland Ford also sponsors all local High School Football games and sponsors Missions work for many of the local Churches. Cleveland Ford is one of the Atlanta Region top performing Ford dealers.
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2496 South Lee Hwy

Cleveland, TN

37311

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Showing 5,431 reviews

May 07, 2019

Elliot has it figured out! No pressure. Very informative and to the point. Very genuine person. Didn't feel like dealing with the stereotypical car salesman. Love the car and a More

by Navdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019

Thanks JD Friendly knowledgable staff. JD answered all of our questions showing us several cars and helping us pick the right one our daughter. Thanks for makin More

by Family guy 43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Catlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Walker
May 03, 2019

2017 Toyota Highlander - Elliot is the man to see! I have been wanting to upgrade my ride and had a specific type of Highlander. Late model, high miles is ok, 4 cylinder (i4's last longer than v6's IMO More

by Chris Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2019

Elliott Is a Great Salesman - No Hassles It was a pleasure doing business with Cleveland Ford. Elliott made the deal painless and I appreciated his good attitude. I'd recommend him as a sal More

by MikeD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2019

Everything went great Recently purchased a vehicle from Cleveland Ford today. It was the second time buying from this dealership. Our salesman J D Catlett took the time to More

by N.Pro77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Catlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2019

No hassle sale Rex did a good job getting all the information I requested about the truck. He did check in with me after my initial email. I appreciate the fact that More

by Rileyra
Recommend Dealer
Yes
Employees Worked With
Rex Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2019

Thanks JD JD was the salesman I worked with and was very pleased with how he kept me up to date. Would recommend him to anyone looking for a new or used truck. More

by Tp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Catlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Walker
April 21, 2019

Got a good deal and the staff was very friendly! Would buy here again in the future, the staff was very friendly and the management honored everything they said they would via email and phone convers More

by Adamson92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Stence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris truelove Angela Townsend Doug vierthaler , Brandon Walker
April 19, 2019

Above and beyond expectations!! Sometimes buying a car can be stressful-- but John and the finance guy were awesome! I came late to buy a used car and they treated us like family. More

by C.Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Walker
April 19, 2019

No pressure, just great help! I went to the used car area looking for a slightly used car and the salesman was able to get me in a brand new SUV that was what I actually wanted, bu More

by TechLee88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (finance), Brandon Walker
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