Cleveland Ford
Cleveland, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Elliot has it figured out! No pressure. Very informative and to the point. Very genuine person. Didn't feel like dealing with the stereotypical car salesman. Love the car and a No pressure. Very informative and to the point. Very genuine person. Didn't feel like dealing with the stereotypical car salesman. Love the car and a great price. Thank you! More
Thanks JD Friendly knowledgable staff. JD answered all of our questions showing us several cars and helping us pick the right one our daughter. Thanks for makin Friendly knowledgable staff. JD answered all of our questions showing us several cars and helping us pick the right one our daughter. Thanks for making the experience so easy. More
2017 Toyota Highlander - Elliot is the man to see! I have been wanting to upgrade my ride and had a specific type of Highlander. Late model, high miles is ok, 4 cylinder (i4's last longer than v6's IMO I have been wanting to upgrade my ride and had a specific type of Highlander. Late model, high miles is ok, 4 cylinder (i4's last longer than v6's IMO) with all the regular niceties (power everything, keyless entry, etc). I'd been watching AutoTrader for awhile and Cleveland Ford listed one in the low 20's; perfect! Gave 'em a call and spoke with Brittany Rose. Had a very nice conversation; she gave me the specifics about the car and told me Elliott would be available to help me when I arrived. Great! Except they're 2 hours north of Roswell, so a long drive ensued. When I got there Elliott was very helpful. We took the car for a test drive and I decided to purchase. We did a little wrangling about the price but there isn't a lot you can do with a price on the internet. Everyone is looking at these prices and making them a low as they can to get you to click. So Elliott didn't have a lot of room. That said, he worked to close the deal and make me happy. And, yes sir, I am happy. The car is great, the deal was great and so was Elliott, Brittany and all the folks at Cleveland Ford. Highly recommend these folks. More
Elliott Is a Great Salesman - No Hassles It was a pleasure doing business with Cleveland Ford. Elliott made the deal painless and I appreciated his good attitude. I'd recommend him as a sal It was a pleasure doing business with Cleveland Ford. Elliott made the deal painless and I appreciated his good attitude. I'd recommend him as a salesman to anyone looking for a vehicle. My wife is already talking about 'upgrading' to another truck and I'd have no problems going to buy another vehicle from Elliott. Thanks More
Everything went great Recently purchased a vehicle from Cleveland Ford today. It was the second time buying from this dealership. Our salesman J D Catlett took the time to Recently purchased a vehicle from Cleveland Ford today. It was the second time buying from this dealership. Our salesman J D Catlett took the time to show me vehicles in the price range I was looking for. He kept in contact with me during the purchase process. We got the car we wanted and the whole buying experience was great. They will be my first option on my next vehicle purchase. More
No hassle sale Rex did a good job getting all the information I requested about the truck. He did check in with me after my initial email. I appreciate the fact that Rex did a good job getting all the information I requested about the truck. He did check in with me after my initial email. I appreciate the fact that he was tentative but not pushy. He did his job well enough that I was comfortable buying this truck sight unseen. More
Thanks JD JD was the salesman I worked with and was very pleased with how he kept me up to date. Would recommend him to anyone looking for a new or used truck. JD was the salesman I worked with and was very pleased with how he kept me up to date. Would recommend him to anyone looking for a new or used truck. More
Got a good deal and the staff was very friendly! Would buy here again in the future, the staff was very friendly and the management honored everything they said they would via email and phone convers Would buy here again in the future, the staff was very friendly and the management honored everything they said they would via email and phone conversation! Which was very nice since I drive 3 hours there and back! More
Above and beyond expectations!! Sometimes buying a car can be stressful-- but John and the finance guy were awesome! I came late to buy a used car and they treated us like family. Sometimes buying a car can be stressful-- but John and the finance guy were awesome! I came late to buy a used car and they treated us like family. Great customer service is a priority here and it shows. Well done...we look forward to future business and our family can't wait to enjoy our summer in our Jeep! More
No pressure, just great help! I went to the used car area looking for a slightly used car and the salesman was able to get me in a brand new SUV that was what I actually wanted, bu I went to the used car area looking for a slightly used car and the salesman was able to get me in a brand new SUV that was what I actually wanted, but didn't think I could get. He never pressured me and answered all my questions - never felt like I was dealing with a "car salesman". Even the finance guys were great! One of the best experiences I have ever had in buying a car in my life! I would recommend this dealership to anyone - and especially Rex Dotson. As a single female, I sometimes get the condescending attitude - not here!!! Very personable service - will continue to get my cars here as long as I live in the area - and I expect the Parts and Service Areas are just as great. More