Cleveland Ford

2019 Expedition JD was awesome. He worked so hard and went out of his way to help us get what we wanted. He worked with us long distance and made our experience relat JD was awesome. He worked so hard and went out of his way to help us get what we wanted. He worked with us long distance and made our experience relatively easy. More

Welcoming both on-line and in person Rex made the experience of buying a SUV much nicer that I have experience with other Cleveland dealers. Straight dealing and flexible attitude were im Rex made the experience of buying a SUV much nicer that I have experience with other Cleveland dealers. Straight dealing and flexible attitude were important to me and Rex and his team delivered. More

Incredible and Easy! Thank you so much Jeff and Rex at Cleveland Ford for helping me and my son find this beautiful car!!! Y’all ROCK HE IS SO HAPPY! Thank you so much Jeff and Rex at Cleveland Ford for helping me and my son find this beautiful car!!! Y’all ROCK HE IS SO HAPPY! More

Efficient and painless We found the car online,stopped in and were looking at the car in minutes. JD was extremely helpful and was quick to answer all questions we had. When We found the car online,stopped in and were looking at the car in minutes. JD was extremely helpful and was quick to answer all questions we had. When we decided that this was the one he had our paperwork ready in no time. Financing was quick and easy and the keys were in our hand before we knew it. More

It was fine The salesman was good an it was not like most dealerships that keep hassling.the salesman was very polite an real good at explaining on the vehicles I The salesman was good an it was not like most dealerships that keep hassling.the salesman was very polite an real good at explaining on the vehicles I looked at. More

Great experience If you want an HONEST car buying experience? Great! Then YOU should see Rex. Genuine and outstanding customer service. All around. YOU won’t regret th If you want an HONEST car buying experience? Great! Then YOU should see Rex. Genuine and outstanding customer service. All around. YOU won’t regret the workmanship they... AKA Rex puts into his clients. NO PRESSURE environment. Easy. This is the place/MAN to go see. More

Customer Service is Pathetic I purchased a slightly used F-150 that I love; however, when attempting to find out who my financing is through, not a single person is willing to get I purchased a slightly used F-150 that I love; however, when attempting to find out who my financing is through, not a single person is willing to get back with me. They started to get rude when I called them, stating that someone would get back with me, but three weeks later, not a single attempt to contact me has occurred. To be fair, they got my payments down to where I felt comfortable and found me a beautiful truck, but as of today, I'm not sure I will have it much longer if I don't get the financial info straight so I can make my first payment! Furthermore, I was called in a week later to resign the paperwork because the financial guy had me sign the documents incorrectly the first time. It's about a 30 mile trip out of my way. More

linda millard JD Catlett helped me and couldn't have been more helpful and pleasant to deal with, he and the dealership made the process easy. I would recommend thi JD Catlett helped me and couldn't have been more helpful and pleasant to deal with, he and the dealership made the process easy. I would recommend this dealership and especially JD Catlett. More

*No Service * No Business Twice I've tried to get my oil changed here, both times it would be days before they could get to it, Really! What a sad dealership here. Go to a quic Twice I've tried to get my oil changed here, both times it would be days before they could get to it, Really! What a sad dealership here. Go to a quick oil change store and get your service done, don't waste your time here at Cleveland Ford. Rated from a scale from 1 to 5 = neg -1 Nice Guy on a phone won't get the service done.... More

Purchased with ease JD Catlett was very helpful throughout the purchasing process and was able to answer any question I asked of him. I would recommend this dealer. JD Catlett was very helpful throughout the purchasing process and was able to answer any question I asked of him. I would recommend this dealer. More