Cleveland Ford

Will not be back After a lot of money spent for spark plugs and gas cap.Car is still missing. Called to let them know ,guy put me on hold to talk to service manager go After a lot of money spent for spark plugs and gas cap.Car is still missing. Called to let them know ,guy put me on hold to talk to service manager got his voice mail and left message to call me back, have not heard 1 word from them! Will not be back and just lost a customer for dealership as well. We have bought multiple vehicles from them but no longer. More

Impressed with speedy service I actually was impressed that I was able to receive service on a holiday. It's not easy for me to take time off from work to take care of my car and w I actually was impressed that I was able to receive service on a holiday. It's not easy for me to take time off from work to take care of my car and was glad the dealer has service that is convenient for its customers. Also the length of time was amazing as well. More

Extremely efficient, no pressure purchase. I bought a used truck. Found it online. Had my own financing in place when I got to the dealership. They were quick and efficient. No pressure selling I bought a used truck. Found it online. Had my own financing in place when I got to the dealership. They were quick and efficient. No pressure selling. Everyone was friendly and knowledgeable. I was in and out with my truck within one hour of arriving at dealership. Will go to them from now on. If purchasing a used vehicle make sure you ask for the fuel tank to be full. The only negative, the vehicle only came with one key. Also it didn’t have a key FOB. Wish it came with key FOB. It is important for alarm purposes. More

Fixed my car right up! Ryan in the service department is the greatest! He keeps his word and take care of the customer. He worked to get our issue taken care of and we could Ryan in the service department is the greatest! He keeps his word and take care of the customer. He worked to get our issue taken care of and we couldn't be happier. More

Amazing customer service I had a great experience here and will refer everyone I know that is looking for a car. Zach was great! Fast friendly service. I will definitely be ba I had a great experience here and will refer everyone I know that is looking for a car. Zach was great! Fast friendly service. I will definitely be back. More

They gave me good deal to deal with my Honda Civic They were very nice and deaf friendliness to help and work it out for me to get my Honda traded in for Nissan Versa car was good experience for me by They were very nice and deaf friendliness to help and work it out for me to get my Honda traded in for Nissan Versa car was good experience for me by myself! More

Service on my ford f150 Ciji , my overall rating on her and her knowledge and curiosity to help me get my truck repaired would extend the five star Ratings. I would recommend Ciji , my overall rating on her and her knowledge and curiosity to help me get my truck repaired would extend the five star Ratings. I would recommend your services to anyone, thanks for the extra care Ciji. More

Great Place to Buy a Truck! I have been looking for a Ford Transit Van and was wanting one with a window in the side door, you wouldn't think that would be hard to find, it isn I have been looking for a Ford Transit Van and was wanting one with a window in the side door, you wouldn't think that would be hard to find, it isn't they are out there but then when you want a couple other things on it. It is because they are striped down for work vehicles. Mine is for my dogs, yes my dogs. When I called I was connected with Eddie he was very helpful and helping us. When driving from Nashville to Cleveland you just hope it is what you want and it was. Thanks Eddie for helping me get my next Van. More

New F-150 Ron was extremely helpful. He and the other folks I worked with were understanding and willing to answer any and all questions I had. Not a fan of buy Ron was extremely helpful. He and the other folks I worked with were understanding and willing to answer any and all questions I had. Not a fan of buying vehicles, but they made the process a lot easier. More

Great Service & Quality Vehicle We purchased a 2018 Ford Explorer Limited from Cleveland Ford and worked with sales representative Rex. The overall experience with the dealership was We purchased a 2018 Ford Explorer Limited from Cleveland Ford and worked with sales representative Rex. The overall experience with the dealership was great. The staff were very accommodating, helpful, friendly, and knowledgeable. Having been Ford owners for many years, we knew exactly what we wanted and that we didn't want to haggle around over pricing, fees, etc. We never felt like we had to do that here. They were respectful of our knowledge of trading/purchasing vehicles and didn't try to add on anything we didn't want. I would definitely recommend this dealership! More