Cleveland Ford

Pleasant experience I have purchased 5 brand new Fords from four different dealerships in last 24 months. Dealing with Rex at Cleveland Ford was excellent experience. I I have purchased 5 brand new Fords from four different dealerships in last 24 months. Dealing with Rex at Cleveland Ford was excellent experience. I would recommend them to other shoppers. More

Excellent Service Very courteous, knowledgeable, and friendly. Service was performed with only a short wait from appointment time. the service report was covered by Rya Very courteous, knowledgeable, and friendly. Service was performed with only a short wait from appointment time. the service report was covered by Ryan after service. More

A/C repair My 2011 Fusion has had a difficult to diagnose A/C problem. Cigi and Chuck have been very helpful with this problem. Chuck went above and beyond to d My 2011 Fusion has had a difficult to diagnose A/C problem. Cigi and Chuck have been very helpful with this problem. Chuck went above and beyond to diagnose this problem. Cigi kept me informed and was very polite and professional. More

Ron the service manager did a great job keeping me updated on my service and making sure the work was complete and done correctly. I was very pleased with the service updated on my service and making sure the work was complete and done correctly. I was very pleased with the service More

Excellent service It was on a Saturday, I drove in and told them I needed an oil change. They worked me in and promptly serviced it. I greatly appreciated it. It was on a Saturday, I drove in and told them I needed an oil change. They worked me in and promptly serviced it. I greatly appreciated it. More

The service staff is very knowledgeable and care about providing the best service possible. They asked me questions about my experience with Ford as well. providing the best service possible. They asked me questions about my experience with Ford as well. More

Best experience we've ever had at a car dealership! We were treated like individuals that had the money to purchase anything in the showroom even though we were there to look at a used 2013 Ford. Our sa We were treated like individuals that had the money to purchase anything in the showroom even though we were there to look at a used 2013 Ford. Our salesman Dee couldn't have been nicer. The experience couldn't have been any better. We are so pleased with the car we traded for. More

Eddie Ackerman was a solid guy to do a deal with! The follow up weeks leading up to purchase with all questions answered in a timely manor.I had a pressure free buying experienced & closing was as promis follow up weeks leading up to purchase with all questions answered in a timely manor.I had a pressure free buying experienced & closing was as promised on my 2019 F-150. His sales manger was great to deal with as well!! Mike More

delayed detail Due to work schedule and trip to NY the detailing of the car purchased for my wife was delayed. But true to his word Jeff came thru as promised even Due to work schedule and trip to NY the detailing of the car purchased for my wife was delayed. But true to his word Jeff came thru as promised even though it was 6 weeks later. Highly recommend Cleveland Ford !! More

great as far service goes you can't beat them ,Ryan Martin is the best at getting your service work done fast and right the first time so you don't have to as far service goes you can't beat them ,Ryan Martin is the best at getting your service work done fast and right the first time so you don't have to make trip after trip More