Back

Cleveland Ford

Cleveland, TN

not yet
rated
5,431 Reviews
Cleveland Ford has been in business since November of 2003 with one goal. Sell and service vehicles to and for satisfied customers. That’s it! The dealership has more than quadrupled sales from the previous owner. Cleveland Ford credits this tremendous increase in business to offering the best experience possible. Simply stated “We do whatever it takes to satisfy our customers” says General Sales Manager Victor Yoshida. Cleveland Ford furnished all local High Schools with driver education vehicles, as well as providing the city’s annual Fourth of July fireworks. The dealership works with many local charities and nonprofits such as MDA, Boys and Girls clubs, Cub Scouts, The Jordon Thomas Foundation, C.A.T.C.H. Ministries, Mulligan Ministries, Shop with a Cop. Cleveland Ford also sponsors all local High School Football games and sponsors Missions work for many of the local Churches. Cleveland Ford is one of the Atlanta Region top performing Ford dealers.
Contact Dealership

2496 South Lee Hwy

Cleveland, TN

37311

Directions

By Type

Showing 5,431 reviews

October 25, 2019

Thank you! The is in excellent condition. The car runs great. I am beyond satisfied with my purchase. The staff continues to be courteous and and caring. More

by Erica M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 24, 2019

Service Ford F-150 I scheduled an appointment for 9 am and arrived early. They quickly took my vehicle back and completed the job quickly. I was not pressured into any o More

by kl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2019

Ciji will take care of you! I like to go to the experts for my car service and repair. Who knows my car better than the manufacturer? Not to mention, I can always trust them to More

by CheezyPoofz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciji Peters
October 22, 2019

Great Customer Service Ryan took care of us from the time we dropped our truck off until we picked it up. His follow up and feedback was great. More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2019

fast courtious and willing to serve the public. they gave excellent service, faster than quoted and showed a willingness to assist. The service employee was extremely helpful in seeing all the requi More

by Glen Clayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2019

Excellent service by their service personnel. While in vacation in Tennessee our check engine lite came on. Went to the local Ford dealer and Ciji Graham, their service adviser got our vehicle in More

by Expedition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciji Graham
October 16, 2019

Everything was great fast and friendly got my truck back when they said it would be ready they even look at my radio to see why sync wasn't working and that not why we brought it there they go the extra mil More

by Charles
Recommend Dealer
Yes
Employees Worked With
Brian
October 16, 2019

Pleasant experience I have purchased 5 brand new Fords from four different dealerships in last 24 months. Dealing with Rex at Cleveland Ford was excellent experience. I More

by Wiggled
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Walker
October 16, 2019

Excellent Service Very courteous, knowledgeable, and friendly. Service was performed with only a short wait from appointment time. the service report was covered by Rya More

by Bordeaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2019

A/C repair My 2011 Fusion has had a difficult to diagnose A/C problem. Cigi and Chuck have been very helpful with this problem. Chuck went above and beyond to d More

by dale shopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tech/Chuck, service rep/Cigi
...
10
...