Cleveland Ford
Cleveland, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Thank you! The is in excellent condition. The car runs great. I am beyond satisfied with my purchase. The staff continues to be courteous and and caring. The is in excellent condition. The car runs great. I am beyond satisfied with my purchase. The staff continues to be courteous and and caring. More
Service Ford F-150 I scheduled an appointment for 9 am and arrived early. They quickly took my vehicle back and completed the job quickly. I was not pressured into any o I scheduled an appointment for 9 am and arrived early. They quickly took my vehicle back and completed the job quickly. I was not pressured into any other sales pitches. I would recommend this dealer for all your service needs. More
Ciji will take care of you! I like to go to the experts for my car service and repair. Who knows my car better than the manufacturer? Not to mention, I can always trust them to I like to go to the experts for my car service and repair. Who knows my car better than the manufacturer? Not to mention, I can always trust them to use new, certified parts. If you're a single gal like me who knows absolutely nothing about cars, book your appointment with Ciji Peters. She'll keep you informed every step of the way and really take care of you! More
Great Customer Service Ryan took care of us from the time we dropped our truck off until we picked it up. His follow up and feedback was great. Ryan took care of us from the time we dropped our truck off until we picked it up. His follow up and feedback was great. More
fast courtious and willing to serve the public. they gave excellent service, faster than quoted and showed a willingness to assist. The service employee was extremely helpful in seeing all the requi they gave excellent service, faster than quoted and showed a willingness to assist. The service employee was extremely helpful in seeing all the required service was complete and explained the results of all the work. More
Excellent service by their service personnel. While in vacation in Tennessee our check engine lite came on. Went to the local Ford dealer and Ciji Graham, their service adviser got our vehicle in While in vacation in Tennessee our check engine lite came on. Went to the local Ford dealer and Ciji Graham, their service adviser got our vehicle in promptly to find out what was wrong. She also arranged for us to get a rental vehicle while they had my truck. Their service department fixed the problem and got us back on the road in a timely manner at no charge to us. Thanks to Ciji and her professionalism we had very little delay during our vacation and were able to continue on with the peace of mind of knowing that our vehicle was reliable again. More
Everything was great fast and friendly got my truck back when they said it would be ready they even look at my radio to see why sync wasn't working and that not why we brought it there they go the extra mil when they said it would be ready they even look at my radio to see why sync wasn't working and that not why we brought it there they go the extra mile More
Pleasant experience I have purchased 5 brand new Fords from four different dealerships in last 24 months. Dealing with Rex at Cleveland Ford was excellent experience. I I have purchased 5 brand new Fords from four different dealerships in last 24 months. Dealing with Rex at Cleveland Ford was excellent experience. I would recommend them to other shoppers. More
Excellent Service Very courteous, knowledgeable, and friendly. Service was performed with only a short wait from appointment time. the service report was covered by Rya Very courteous, knowledgeable, and friendly. Service was performed with only a short wait from appointment time. the service report was covered by Ryan after service. More
A/C repair My 2011 Fusion has had a difficult to diagnose A/C problem. Cigi and Chuck have been very helpful with this problem. Chuck went above and beyond to d My 2011 Fusion has had a difficult to diagnose A/C problem. Cigi and Chuck have been very helpful with this problem. Chuck went above and beyond to diagnose this problem. Cigi kept me informed and was very polite and professional. More