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Cleo Bay Subaru

Killeen, TX

4.2
45 Reviews

2125 E. Stan Schlueter Loop

Killeen, TX

76542

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Showing 45 reviews

March 29, 2023

They are always very helpful. This is my 3rd Forested that I have least. They are professional but sincerely down to earth. More

by Cindy LaRocco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul and Shawn
March 05, 2023

Sold me a vehicle with hail damage that was intentionally hidden from me. They lied to me and continue to deny everything. IF the dealer knew of the damage and failed to disclose it, that may have been fra More

by Mhymel88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John locklin, Thomas
March 01, 2023

I had to bring my new Outback in to take care of a flat tire. Ended up having to purchase a new tire. The whole process took less than an hour. Yvonne in the Service Dept. was SOOO helpful and made sure ev More

by Marie Iris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Green
January 24, 2023

Excellent very helpful and friendly. Every Salesman helps you try to get want you want. Michael Williams is a great Salesman. Thanks for all the hard work. More

by pfarmersenior01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Williams. Shawn Mathis
January 12, 2023

Sold me and outback with hail damage and claimed, “it slipped through the cracks” by not disclosing that information to me. https://youtu.be/FOoAH16_mmM More

by Mhymel88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon
December 22, 2022

The staff at Cleo bay Subaru is great to work with. This is the 2nd vehicle I have purchased from them. The service and sales staff go above and beyond to take care of everything that I need. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby
August 02, 2022

I have no comment because they did everything I asked Them to do so I am very pleased with them More

by skip765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everett Mulcahy
May 27, 2022

Overall great experience. Everyone goes above and beyond to provide quality service. The sales team is very knowledgeable and always willing to take the time to demonstrate th More

by ramon.paredesiv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Estrada
April 12, 2022

Very friendly and helpful. Bailey was patient and answered all our questions. Service department is also excellent. More

by Lizzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey
March 31, 2022

The dealership was very friendly and greeted us as soon as we got to the service entrance. The service as quick and the service rep told us about all the repairs that was completed before we left. More

by trcawebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Hoffman