Cleo Bay Honda

We suffered a total-loss, frontal accident in our 2009 Honda Pilot and walked away from the accident without injury (or citations on our part). We opted to replace our 2009 Pilot with a 2013 Pilot. Though Honda Pilot and walked away from the accident without injury (or citations on our part). We opted to replace our 2009 Pilot with a 2013 Pilot. Though we've only lived in Killeen for a year, the service dept at Cleo Bay has been first rate in caring for our Honda Pilot (& Crosstour). Our recent experience with the Sales dept was every bit as good as with the service dept. We knew the model Pilot that we wanted. We knew what we considered a fair price. Cleo Bay did backflips to get us in our new Pilot before our insurance loaner car needed to be turned in. They go us the exact color and options we wanted, though it wasn't in their inventory. We got a very fair price. We were treated well. I can't single out any one person at the dealership. Everyone we met was committed to our satisfaction--I think that speaks well of management. And, no, I don't have any stock or ownership in Cleo Bay Honda. I just like Hondas. Now I like Cleo Bay. A lot. More

Chris is the best, this Honda dealership is by far the best. I have been coming here for the past 4 years. Everyone is very friendly here. best. I have been coming here for the past 4 years. Everyone is very friendly here. More

I've been taking my car here since moving to the area in 2007. I recently took my car in for a repair. This was the first time I was dissatisfied with the service. Ken, the service manager, took time in 2007. I recently took my car in for a repair. This was the first time I was dissatisfied with the service. Ken, the service manager, took time to call and talk to me, which I really appreciated. The dealership refunded the charge for that visit (and offered extra to acknowledge that I've been a regular customer). They do look after their customers. (I gave the cost of service an okay only because I wish it were cheaper for major services.) More

Steve is ALWAYS helpful and friendly, people pleasing; I come there for the srvice I get from him. Strong work ethic & always willing to help. come there for the srvice I get from him. Strong work ethic & always willing to help. More

Awesome!! I'm a lifetime customer now that I have discovered Cleo bay in Killeen. I contacted the dealer though the Internet and within two days I had exactly what I wanted with a better deal than wh discovered Cleo bay in Killeen. I contacted the dealer though the Internet and within two days I had exactly what I wanted with a better deal than what a local dealer was offering. More

Elaine Cloud was great! Negotiated us a fair price and great interest rate. We were in and out of the dealership in 45 minutes with our new car. Will do business again. great interest rate. We were in and out of the dealership in 45 minutes with our new car. Will do business again. More

This Honda location is the best I've ever been to - and I've been to a lot! I was so pleased with our experience here. Darrin treated us like human beings, not just another sale or another number. The enti I've been to a lot! I was so pleased with our experience here. Darrin treated us like human beings, not just another sale or another number. The entire staff never once treated us with the disrespect we recieve at other places. My fiance and I look very young but the staff at Cleo Bay Honda took us seriously and gave us every opportunity to ask many questions and give informative answers. We were first time car buyers and they knew it, but that didn't change how they sold us a car! There were no hidden gimmicks or hidden fees. There was no pressure to buy a car before walking off the lot, though we knew we were going to anyway! It took about 5 hours for the entire process which was a little longer than we anticipated but it was worth it! And our car is everything we've wanted in a car for us and for our future little family. We are new to the area, due to the Army, and Darrin Renke took the time to give us information of what there is to do in the Killeen, and surrounding, areas! He was personable and caring. It was a great help when he referred us to an insurance company that provides more than just auto insurance! Thank you to the entire staff of Cleo Bay Honda. And if you are in the Killeen area and want to know where to go to get a car, Cleo Bay Honda is the best. We went to other car dealerships and they were all just out to make a sale! Don't waste your time with other dealerships, just go straight to Cleo Bay! You won't be let down! More

Elaine was very professional and made our new car purchase experience stress free. She located the model vehicle that we were interested in and gave us a fair price. purchase experience stress free. She located the model vehicle that we were interested in and gave us a fair price. More

Thanks to all the Internet Sales Department for a wonderful car buying experience. Terry was completely upfront about everything and not once did I feel like I was being "sold" to. If I am still in wonderful car buying experience. Terry was completely upfront about everything and not once did I feel like I was being "sold" to. If I am still in the area, I would consider shopping at Cleo Bay Honda first. Thanks again. We LOVE our new CR-V! More

Dave was an excellent salesman. I've purchased almost 20 cars and he made the process friendly and simple. I would return to do business again. cars and he made the process friendly and simple. I would return to do business again. More