Cleo Bay Honda
Killeen, TX
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Darrin was the BEST sales guy we've ever dealt with. We were moving back after living abroad and he made the process easy and had the car we wanted ready to go when we got back to the US. He was incredi We were moving back after living abroad and he made the process easy and had the car we wanted ready to go when we got back to the US. He was incredibly easy to deal with and there were no surprises. We were in and out in under 45 minutes. We would highly recommend Darrin at Cleo Bay. We had an excellent experience and got the best price in Texas. More
This is our second experience with Cleo Bay Honda and we couldn't be happier. Have you ever had a negative experience with a car dealership where you have buyer's remorse or think you got a bad deal? We h couldn't be happier. Have you ever had a negative experience with a car dealership where you have buyer's remorse or think you got a bad deal? We had one of those recently at the BMW dealership and it ended up being devastating. Despite our stupid decisions, we brought our situation to Cleo Bay where we spent a few days crunching numbers with them. They researched our trade-in by calling dealerships all over Central Texas (to include Austin) to see how much we could get for it elsewhere. They ended up matching the greatest value of our trade-in, and then some. They were very open with us about where all of their numbers were coming from and were very clear. In the end, we bought a brand new Honda Odyssey, got about 4k off MSRP through their no-hassle guarantee, and ended up with over 12k less debt overall. We are SO happy with our purchase and can enjoy our vehicle without the slightest hint of regret. Thank you Elaine, Terry, and Cleo Bay! More
I did not have to wait around for help when i got to Cleo Bay. As soon as I walked in someone came up to me and asked what they could do to help me. They were not pushy just super friendly. I kept changing Bay. As soon as I walked in someone came up to me and asked what they could do to help me. They were not pushy just super friendly. I kept changing my mind about what I wanted on a Honda Civic Hybrid. They worked with me. When I picked up my new car someone very knowledgeable was there to show me all the gadgets on the navigation system. I cannot remember his name but Darrin Renke asked him to help me. I decided to get custom leather from a shop in Austin rather than take the leather trim offered by Honda. When I told Darrin about that he offered to take care of having the custom leather installed and at a price less than I had been quoted by the shop in Austin. Was a good ride. More
Mr. Terry Treece has fantastic communication skills. He has all the answers to your questions and is a terrific Salesman. This man, I would recommend highly. I have never had a problem that Cleo Bay coul has all the answers to your questions and is a terrific Salesman. This man, I would recommend highly. I have never had a problem that Cleo Bay could not solve. This Dealership quality control is on the highest level of any I have dealt with. Their prices are within a reasonable range and they will work with you. This is the third Honda Civic I have purchased from them and would go nowhere else. More
Everyone was top of the line in professionalism, friendliness, and treating the customer as a part of the community. Moreover, the atmosphere is genuine, people are kind without a feeling of string friendliness, and treating the customer as a part of the community. Moreover, the atmosphere is genuine, people are kind without a feeling of strings. Everyone involved worked hard to help us but went above and beyond to treat us like they hoped we would return for our next car as well. Kimberly Smith was our sales associate and it was an honor to work with her, the sales department, and the service team (Rodney Pease) as well. Cleo Bay is a pearl in Central Texas not only with distinguished service, but with things lacking at other places like honor and integrity. By the way, they did not pay me to say these things! They are definitely worth your time, loyalty, and respect. More
This was my 5th car purchased from Cleo Bay and my 3rd from Henry Hunter. He worked hard to find a vehicle that meets our needs. Will definitely be doing business with Henry again! from Henry Hunter. He worked hard to find a vehicle that meets our needs. Will definitely be doing business with Henry again! More
We communicated over email and narrowed my search down to a few vehicles. When I got there, I kept changing my mind. Howard was so wonderful. He showed me car after car until we found just the right match fo a few vehicles. When I got there, I kept changing my mind. Howard was so wonderful. He showed me car after car until we found just the right match for me. And then were done, so I drove my new car home! More
I came for an oil change mid morning, expecting a decently long wait. Was helped from Chris immediately. He warned it might take an hour or longer as they were busy. All was finished, oil change, rem decently long wait. Was helped from Chris immediately. He warned it might take an hour or longer as they were busy. All was finished, oil change, remote battery replaced, brake light bulb replaced (didn't even know about this need), in about 45 min. Very happy! More
I came into the service department for an oil change and Mr. Waddington showed me there was more to do with my car than just an oil change, he helped me understand that my care showed an code something I ha Mr. Waddington showed me there was more to do with my car than just an oil change, he helped me understand that my care showed an code something I had no idea about, but the most important part was, I was not financially ready for the services my car needed, he kindly help me by showing me ways to assist myself in the paying of the services. Chris Waddington was a lot of help. More
NO...Danny R not the issue. we have been a return customer. However, this last purchase is becoming a nightmare, verbal requests and promises, decietfulness. We were not consulted on key issues in o customer. However, this last purchase is becoming a nightmare, verbal requests and promises, decietfulness. We were not consulted on key issues in our purchase contract. We trusted them!! We will see what solutions occur on Monday! I am not hopeful, basically, they jerk us around. More