Cleo Bay Honda

Service advisor Lance Fox is very unprofessional and rude! I had a very bad experience with him when I bought my car in for service today! He was very rude and unprofessional! rude! I had a very bad experience with him when I bought my car in for service today! He was very rude and unprofessional! More

I just purchased a Honda CR-V with Josh Gibbs and had a fantastic experience! He was able to find exactly the vehicle I was looking for and bring it in from another dealership for me. Everyone was easy fantastic experience! He was able to find exactly the vehicle I was looking for and bring it in from another dealership for me. Everyone was easy to work with and I never felt like I was being pressured. It was a much smoother and easier process than I was expecting when I decided to get a new car. More

Easy to deal with, fast efficient processing of sale, searched for and found desired vehicle. Maintained contact as to delivery time. Gave information as to use of features on the new vehicle searched for and found desired vehicle. Maintained contact as to delivery time. Gave information as to use of features on the new vehicle More

Shellie was fantastic when showing me the used cars dealer had. Was willing to make sure I got what I wanted plus extras! Very nice and friendly. dealer had. Was willing to make sure I got what I wanted plus extras! Very nice and friendly. More

Excellent sales team! I bought a 2020 Fit from Kirby Bonheim. She gave my mother and I the best customer service EVER! I recently had gall bladder surgery and she was so un I bought a 2020 Fit from Kirby Bonheim. She gave my mother and I the best customer service EVER! I recently had gall bladder surgery and she was so understanding. Did not make me feel rushed. Sent me cars I might be interested in via email. This dealership is the best in Central Texas. This is why I always come back to Cleo Bay Honda! More

Absolutely love Kirby and Matt in finance. They made everything quick and easy. I walked in at 9:30 and by 11:00 my car was going to get detailed. I’ve never seen anything like it. I will always recomme everything quick and easy. I walked in at 9:30 and by 11:00 my car was going to get detailed. I’ve never seen anything like it. I will always recommend my friends go to Cleo Bay. Perfect does not begin to describe my experience. I loved every second of my visit. Even with my two month old son Kirby and Matt went above and beyond to make everything as quick as possible. I literally had to ask for nothing because I was told everything before I could even think of a question to ask. Loved, loved, LOVED my entire car buying experience! More

Everyone was very Pleasent especially Edwin Williams he was awesome and made sure that we left very satisfied. Will recommend my family and friends Rosemary Haywood was awesome and made sure that we left very satisfied. Will recommend my family and friends Rosemary Haywood More

NEW PASSPORT When buying a new vehicle, I'm always anxious, but working with Kirby Bonheim was a wonderful experience. I drove to Killeen from Dallas and thought When buying a new vehicle, I'm always anxious, but working with Kirby Bonheim was a wonderful experience. I drove to Killeen from Dallas and thought the whole time this might be a wasted trip. Kirby made the sale happen - very engaging and professional . If you're looking for a new Honda, Kirby is the one. You'll get the car you want! More

Eorst Experience Ever Avoid Cleo Bay Honda in Killeen especially their Service Department. I took my 2002 Honda CRV there on 11/26/2017 to have all the lock nuts replaced o Avoid Cleo Bay Honda in Killeen especially their Service Department. I took my 2002 Honda CRV there on 11/26/2017 to have all the lock nuts replaced on all the tires as the lug nut key was missing and they claimed they completed the job. On 06/06/2017 I had a blowout and went to remove the spare tire to replace the flat tire and Cleo Bay of Killeen’s Service Department neglected to replace the locking nut on the spare tire so the new lug nut key they provided did not fit the locking lug nut on the spare tire so I could not fix the flat. I had to get my car owed to a Walmart at 11:00pm at night as I was 60 miles from home and my Girlfriend and I were stuck at Walmart for 8 hours until the Automotive Department opened. I got the tire replaced and drove to Cleo Bay in Killeen to get reimbursed for the towing s it was their fault I had to get the car towed since they were negligent in not replace the locking lug nut on the spare tire and they refused to take responsibility for their mistake and basically told me to go ahead and take them to court if I wanted them to pay fir their negligent error. I am looking into legal action as I am out 240.00 for towing that I would not have paid except for their negligence. More