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Cleo Bay Honda

Killeen, TX

4.9
418 Reviews

3907 E Central Texas Expy

Killeen, TX

76543

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Showing 418 reviews

December 02, 2023

Service reps were professional and explained all services to be performed and cost. Very people oriented and friendly More

by Virgescollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Niswonger
December 01, 2023

Jennifer was very informative, friendly and helpful. She always called me back and kept me in the loop on what was going on. She made me feel like an important person and a valued customer. She made m More

by guydashnea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
November 28, 2023

Service done in excellent timely manner. The service advisor very knowledgeable of all questions I had about my vehicle. Excellent price for the service provided. More

by Drspoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Niswonger
November 19, 2023

Everyone was awesome. Ms. Jennifer started out helping me and then Mr. Lance. Everyone I can in contact with were kind and helpful. Kept me up to date on the progress o More

by calexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Lance
November 16, 2023

Got a recall notice and scheduled fix. Got to dealership and they inspected they said they didn’t have parts. Waited until B13 service minder was displayed probably another year. Called More

by SteveP
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know their name.
November 12, 2023

The process was seemless and easy. Elaine was amazing. I didn't feel pressured and didn't have to do the heavy lifting. More

by drtheresabuckner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elaine Cloud, Charlie Cook
November 11, 2023

First impression - cleanliness, order, professionalism, courteous , customer care,service above and beyond the call of duty. Perhaps the automated telephone service can be examined to Mike it simpler to re More

by ffp12000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Fox and substitute in his absence
November 08, 2023

Always great service . Love the courtesy shuttle service. It was great to be able to go home while the work was being done. More

by Shjan14
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Niswonger
October 29, 2023

Excellent new car buying experience. Great customer service from my salesman-Dustin and Chris during the financing. More

by Toodlepooh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Carter
October 25, 2023

Very fast and efficient very knowledgeable about my service and what to expect from my service. I was contacted when my car was ready. More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Niswonger
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