Cleo Bay Honda
Killeen, TX
Filter Reviews by Keyword
By Type
Showing 418 reviews
The issue was not resolved on the first service and my pilot died 10.miles, Cleo Honda did provide a tow truck. 2nd visit the issue was resolved. Everyone was very professional from the service dept to ca pilot died 10.miles, Cleo Honda did provide a tow truck. 2nd visit the issue was resolved. Everyone was very professional from the service dept to cashier dept. More
Exceptional customer service and technical knowledge of Internet Sales Manager Kirby Bonheim at Cleo Bay Honda. Early morning response to our voicemail phone inquiry the night before and to several follow- Internet Sales Manager Kirby Bonheim at Cleo Bay Honda. Early morning response to our voicemail phone inquiry the night before and to several follow-up questions on the day of purchase. Advance quotation of a competitive, "out the door," price prior to our visit, with no pressure to purchase accessories. Attractive dealership. Test drive with our technical questions answered expertly. Final detailing after check signed. Assistance with configuring HondaLink. Helpful responses to several inquiries after the car was driven home. More
Cleo Bay Honda gets 5 stars hands down from me. I have had my lease from them for 3 years, and they have always provided me the upmost professional service from day one. Thank you Cleo Bay Honda 🙏 I have had my lease from them for 3 years, and they have always provided me the upmost professional service from day one. Thank you Cleo Bay Honda 🙏🏼 More
Killeen Honda has always had great customer service. I love bringing my vehicle to the Killeen dealer for service The technicians are knowledgeable. I love bringing my vehicle to the Killeen dealer for service The technicians are knowledgeable. More
My overall buying experience was great. Ruth was knowledgeable advisor and I appreciate the attention and listening to my concerns that I had during my visit. I rate my experience with Ruth Ruth was knowledgeable advisor and I appreciate the attention and listening to my concerns that I had during my visit. I rate my experience with Ruth as excellent and would have provided the highest score, however, the experience with Neal, was not so seamless. During the signing process of my contract with Neal he kept pushing to add extended warranty which I declined multiple times. His demeanor was arrogant and pushy. He made remarks which I didn’t appreciate and it was unprofessional. More
Ryan, Ruth, and Chris were all knowledgeable and pleasant, with no pressure, unlike other dealerships that we have worked with in the past. pleasant, with no pressure, unlike other dealerships that we have worked with in the past. More