Clement Hyundai - Service Center

Friendly staff I bought my Sonata 3 years ago. This is the only location I've used for service. The online appointments are easy to make. The staff is always frie I bought my Sonata 3 years ago. This is the only location I've used for service. The online appointments are easy to make. The staff is always friendly and efficient. More

Great service! Great service and cashier pleasant and helpful. Checklist vs. invoice discrepancy addressed and staff offered to review and addressed the situation t Great service and cashier pleasant and helpful. Checklist vs. invoice discrepancy addressed and staff offered to review and addressed the situation to my satisfaction. Pleasant experience.x More

Reprogrammed radio They where able to reprogram my radio to get the sound back on. They gave me a timely appointment to get my sound back on. There professional knowled They where able to reprogram my radio to get the sound back on. They gave me a timely appointment to get my sound back on. There professional knowledge enabled them to do it fast and.for a low cost. Great service, Thanks. More

Great day I got an oil change and tire rotation and a factory recall all completed under an hour. Service writer anticipated 2 hours. I was extremely happy on h I got an oil change and tire rotation and a factory recall all completed under an hour. Service writer anticipated 2 hours. I was extremely happy on how fast they got it done. More

Oil change When I call to make the appointment they got me in within a couple of days. They are relatively quick with the service. One thing I was disappointed i When I call to make the appointment they got me in within a couple of days. They are relatively quick with the service. One thing I was disappointed in was when they washed my car it came out with the gravel dust still on the sides behind the tires. More

Great service Everybody is always really nice and helpful. The service I received on my car was great as usual. They make the hassle of car maintenance really easy! Everybody is always really nice and helpful. The service I received on my car was great as usual. They make the hassle of car maintenance really easy! More

Total service I always have the recommended service completed each visit.i schedule visits on oil charge cycle. Other needed service is discussed and appointments a I always have the recommended service completed each visit.i schedule visits on oil charge cycle. Other needed service is discussed and appointments are scheduled accordingly. More

great experience Jordan and Nick were very helpful and explained how my battery was going bad and should be replaced. they explained it very clearly so even I could un Jordan and Nick were very helpful and explained how my battery was going bad and should be replaced. they explained it very clearly so even I could understand. ml More

Aweful shady service advisors This week I took a hyundai santeFe in for a safety inspection and asked for them to price fixing the TPMS light. The service tech called me back late This week I took a hyundai santeFe in for a safety inspection and asked for them to price fixing the TPMS light. The service tech called me back later in the day and told me the fix would be approximately $100. I told them I would pass at this time. When I went to pick up the car there's $100 charge to fix the TPMS sensor. I just assumed the guy forgot that I told him not to fix it and pay the bill to get the car out. When I noticed the TPMS light was still on I called to figure out what was going on. Their explanation was since I didn't have the TPMS fixed they charged me $100 "investigation" fee. I told them I was upset that if it was going to be $100 to investigate OR $100 to fix why would I ever not get it fixed. They agreed that they were misinformed and miscommunicated to me. When I asked if they would just install the sensor and we'll chalk it up to poor communication and call it a day (remember I already paid them $100 thinking they just fixed the sensor) or refund me the bogus "investigation" fee they said no. Elevated to manager of service and the answer was just no. I will never return and will not be buying any cars from this place now. I have heard from others this was not a trustworthy place but was stubborn and inherently trust a dealership. I was wrong about this one. Sorry folks. Feel free to reach out. More

Trouble with inspection I was very happy with sales staff. However, the service center was a different story. I received an emissions inspection, took my paperwork to the Wen I was very happy with sales staff. However, the service center was a different story. I received an emissions inspection, took my paperwork to the Wentzville license office and was told I also needed a safety inspection because the truck title was changing from Illinois to Missouri. I returned to the service department and explained the situation. They disagreed and told me to go back and try again. I asked them to go ahead and do the safety inspection. I had to re-state the situation to 3 different service people before I finally got it. More