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Clement Hyundai - Service Center

Wentzville, MO

4.3
1,003 Reviews

1,003 Reviews of Clement Hyundai - Service Center

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August 26, 2019

Mostly good Had an issue booking an appointment online twice now. The info does not go through Small waiting area kind of loud. Employees were knowledgeable and More

by gmoss1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jepsen
Aug 26, 2019 -

Clement Hyundai responded

Thank you so much for leaving us feedback at Hyundai of Wentzville service department. We really appreciate you being a loyal customer. I will look into the issue with the online appointment personally, and see what can be done to fix it. We’re here for you anytime!

August 26, 2019

Helpful Service department was quick, friendly, and helpful in determining which service would be best appropriate while not wasteful of my time or money. Tha More

by mharris1081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gross
Aug 26, 2019 -

Clement Hyundai responded

Wow! Thank you so much for this great 5-star review for Hyundai of Wentzville service department. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!

August 23, 2019

Great service Nick J with the service department went above and beyond to ensure that my vehicle was fixed correctly and in a timely manner. When the timetable ran More

by Matt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Jepsen
Aug 26, 2019 -

Clement Hyundai responded

Hello, Matt, thank you for leaving your feedback for Hyundai of Wentzville. We're so glad to hear that Nick was able to take care of you! We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

August 16, 2019

new management everyone was friendly and talkative . I had questions about the new management and got good answers that put me at ease with continuing going here. More

by PKUZNITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jepsen
Aug 22, 2019 -

Clement Hyundai responded

Thank you for taking your time to leave Hyundai of Wentzville a review! We appreciate you! It is great to hear we were able to serve you. Thank you for your feedback! It allows our team to get better at what we do. Sincerely, Hyundai of Wentzville

August 14, 2019

Brake repair and new tires These were two costly items and all went well. Always satisfied when this was Suntrup and under Hyundai of Wentzville banner so far so good. I hope to More

by gracetraveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jepsen
Aug 14, 2019 -

Clement Hyundai responded

We appreciate your continued business! We are happy to serve you! Sincerely, Hyundai of Wentzville

August 14, 2019

Just a drop off, oil change and recall work. No interaction. The car needed recall work and oil change. We use your drop off service, which is convenient. I was called when the car was done, however the oil chan More

by smahler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gross
Aug 14, 2019 -

Clement Hyundai responded

Thank you for leaving Hyundai of Wentzville a review, and for your feedback. Anything less than a five star review is a fail for me. I am working to bridge the gap in communication with our team on the car wash, and appreciate your understanding. We appreciate you. Thank you for your business. - Hyundai of Wentzville

August 02, 2019

Always friendly & fast! I have not had a bad experience with this location since purchasing the vehicle there Sept, 2018. We will check their inventory most likely 1st, when More

by Kiadrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gross, Nick Jepsen
Aug 05, 2019 -

Clement Hyundai responded

Thank you for this great review! This is a HUGE compliment to our team at Hyundai of Wentzville. We appreciate that you took the time to provide us honest feedback.

July 25, 2019

Oil change All went well. Josh was very nice and got me in right away. The mechanic was very knowledgeable and pointed out my need for new front tie rods. More

by RTFTEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gross
Jul 31, 2019 -

Clement Hyundai responded

Wow! Thank you for leaving us your honest review! We appreciate it here at Hyundai of Wentzville!!

July 23, 2019

Finally got it in There is a major lack of communication at this dealership. Service and the front do not converse obviously. The boy who detailed my car and returned i More

by dawnhhn68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Suscheck, David Shrum
Jul 24, 2019 -

Clement Hyundai responded

Dawn, thank you for the feedback for Hyundai of Wentzville. I'd like to speak with you and learn how we can better our team so that your service is not a negative experience. We are always working to get better. At your convenience, please call our dealership 636-887-8711 ext. 432 and ask for marketing. You are important to use and your opinion does matter.

July 12, 2019

Honest Best dealer ever - they practice honest communication - My son heard the breaks squeak they checked them with oil change and were honest in telling More

by 4him
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gross
Jul 16, 2019 -

Clement Hyundai responded

"HONEST"! That statement means the world in how we communicate with our customers!! Thank you for the feedback for our team at Hyundai of Wentzville. Our local dealership is here because of loyal customers like you. We want to let you know - you are appreciated! Stop in anytime!

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