Clement Hyundai - Service Center

It took about an hour to change my oil, but I didn't mind waiting. waiting. More

Service department is horrible. Numberous times I was told Mark or Kevin would call me back and I would have to end up calling the next day. When I bought the car their was a issu Numberous times I was told Mark or Kevin would call me back and I would have to end up calling the next day. When I bought the car their was a issue with the brakes. They said they changed the brakes. I started hearing griding from the brakes and shaking the from the steering wheel and I notified them again and they had me bring the car in and looked at it again. Said they had to grease the parts. I picked up the car and heard griding again they said they could hear or feeling the griding, or shaking. Me and Kevin got in the car I drove and showed him the steering wheel was shaking. He drove it felt it some and said that it being a used car they couldn't throw parts at it to figure out what was going on. Kevin told me to take it to another shop to get the car looked at. Thr next day I took car to another and they found the issue with the steering wheel shaking. It was not balance properly. The mechanic also said rear rotors had rust and that the rear brake pads need to be replace that they are at 2/32. I emailed Kevin the paperwork and I waited 4 days called Kevin was told he would have to call me back. He called me back and said that the brakes are in the their safety regulations and that they aren't gonna do nothing about the grinding .stay away from the dealership they don't care about your safety. More

Wait was long, but a worker had to leave for emergency so understandable. Need snacks. understandable. Need snacks. More

Service did a great job helping me out with my insurance company when I needed help getting things resolved company when I needed help getting things resolved More

The new dealership is beautiful and state of the art. Alyssa always makes me feel.welcomed. Alyssa always makes me feel.welcomed. More

I appreciate havingy Tucson back. It runs like a dream, so quiet & smooth!. Thank you Jon, for the quality car & keeping me updated on progress. Also for being patient with my slow ba It runs like a dream, so quiet & smooth!. Thank you Jon, for the quality car & keeping me updated on progress. Also for being patient with my slow bank making funds available for payment. You & the guy in warranty. Thank you! More

Very effecient service. They are helpful..Randy Delgado has been very helpful to our family when purchasing . They are helpful..Randy Delgado has been very helpful to our family when purchasing . More

Staff was friendly. Tyler explained the service to be done on my car. The service did take longer than expected. Tyler explained the service to be done on my car. The service did take longer than expected. More

The best service and keeps you very informed on what is going on with your car. going on with your car. More

Very nice and answered all questions. Kept us informed on the progress on the car. Kept us informed on the progress on the car. More