Clement Hyundai - Service Center

I have been happy with the Wentzville dealer service center for years and have never had an issue with their work quality or my car. I almost gave them a four star for my one concern but didn’t want to center for years and have never had an issue with their work quality or my car. I almost gave them a four star for my one concern but didn’t want to penalize the car service provided. The only issue I had was around Covid precautions. No one in the drop off area wore a mask while interacting with me and driving my car. I don’t expect people to wear them if a customer isn’t around and the company is ok with it. But I didn’t see a mask on anyone I saw except a couple of customers. But I especially expected the person driving my car to the service bays to wear a mask but they didn’t. So I had to disinfect my car as best I could in case the person was a carrier or sick. More

Service manager very nice. Service didn't take forever. Great job!!! Thank you. Send more service coupons. Not sure what else to type?? Put Chang on some medication hahaha teasing. He's funny 😂😂😂 Great job!!! Thank you. Send more service coupons. Not sure what else to type?? Put Chang on some medication hahaha teasing. He's funny 😂😂😂 More

What a difference from dealership in Miami and Homestead FL. The moment I drove my car into service area Ashley was right there at my door to greet my and start the process. Everyone one friendly, knowledg FL. The moment I drove my car into service area Ashley was right there at my door to greet my and start the process. Everyone one friendly, knowledgeable. Waiting area clean and comfortable. I waited while car being serviced. I listened to other people interact with staff. Everyone was friendly and seemed interested. Bathroom clean. Great dealership. Will definitely recommend and return. Thank you More

Had an oil change and tire rotation. The next morning there was a large puddle of oil in the garage. Wife had already driven the car to work that day. Checked oil and it was still right at the full leve there was a large puddle of oil in the garage. Wife had already driven the car to work that day. Checked oil and it was still right at the full level. Under carriage of car was covered with oil. Took car back to dealership and after a hour and a half was told it was a defective drain plug. Car was bought from this dealership and only has 15k miles and has only been serviced by this dealership. Leaked a lot of oil and no explanation of why it still showed full on the dip stick. Also wasted half of my day off. More

Fast and courteous. They are always there to help and answer any of my questions. Great people and a good dealer. Will use them always answer any of my questions. Great people and a good dealer. Will use them always More

Got me in before my appointed time. Finish the service very quickly. The sales manager came to introduce himself to me while I was in the waiting room. very quickly. The sales manager came to introduce himself to me while I was in the waiting room. More

We came for an oil change.we were satisfied with the service. We very uncomfortable in the waiting area because we saw only one person wearing a mask to prevent the spread of the corona virus. Everyone service. We very uncomfortable in the waiting area because we saw only one person wearing a mask to prevent the spread of the corona virus. Everyone walking through the the waiting should have been wearing a mask. There were many salesmen walking around and I saw no one with a mask. This was a very scary situation. Ashley Gardner put on a mask when we asked her to. More

The service department including CJ, Chris and Tanya continue to deliver on creating a positive customer experience when addressing my service needs. They are courteous and knowledgeable. continue to deliver on creating a positive customer experience when addressing my service needs. They are courteous and knowledgeable. More

Ashley is a real asset to the dealership. She was helpful, friendly, and made the whole experience almost personal. Service dept did an amazing job finding the cause of my car's problem helpful, friendly, and made the whole experience almost personal. Service dept did an amazing job finding the cause of my car's problem More

Ashley in service was amazing. She got our Sonata in and diagnosed quickly. Thanks for the great service and communication as well as email updates. diagnosed quickly. Thanks for the great service and communication as well as email updates. More