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Clement Hyundai - Service Center

Wentzville, MO

4.3
1,004 Reviews

1,004 Reviews of Clement Hyundai - Service Center

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October 21, 2020

I had a great experience dealing with Ashley in Service. She was very friendly, knew her stuff, explained what was going on throughout the process. More

by CB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Gartner
Oct 21, 2020 -

Clement Hyundai responded

Hello, and thank you for leaving your feedback for our team at Hyundai of Wentzville. We sincerely appreciate the opportunity to earn your business at our dealership in Wentzville, Missouri. We look forward to serving your automotive needs for years to come! Thank you, Your Hyundai Of Wentzville Family

October 20, 2020

You always keep my SUV running, even when I forger to take care of it myself. Thanks for the great service and I feel right about using you again. More

by t.miller48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lipe, Ashley Gartner
Oct 21, 2020 -

Clement Hyundai responded

Hello, and thank you for leaving your feedback for our team at Hyundai of Wentzville. We sincerely appreciate the opportunity to earn your business at our dealership in Wentzville, Missouri. We look forward to serving your automotive needs for years to come! Thank you, Your Hyundai Of Wentzville Family

October 19, 2020

When I required service under the 300,000 mile warranty Hyundai loves to promote I was informed they had no loaner cars available for use, despite my breakdown occurring immediately prior to a scheduled tr More

by netowen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Park, Chris Lipe
Oct 21, 2020 -

Clement Hyundai responded

Hello, and thank you for leaving your feedback for Hyundai of Wentzville. We sincerely apologize for the concerns you have had with our dealership. We would like the opportunity to follow up with you personally to help address and resolve the concerns you have brought to our attention. We value your feedback and will use it to improve our dealership. Should you wish to share your experience with us personally, please, reach out to us directly at the dealership. We are available at your convenience at 636-887-8711 or manager@hyundaiofwentzville.com Thank you, Hyundai of Wentzville

October 17, 2020

Great service team. Chris and Ashley kept me updated throughout the process and completed my repairs on time. What more could you ask for? Thanks guys! More

by jay-brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lipe, Ashley Gartner
Oct 21, 2020 -

Clement Hyundai responded

Hello, and thank you for leaving your feedback for our team at Hyundai of Wentzville. We sincerely appreciate the opportunity to earn your business at our dealership in Wentzville, Missouri. We look forward to serving your automotive needs for years to come! Thank you, Your Hyundai Of Wentzville Family

October 16, 2020

The service department was very helpful. I could not leave my husband alone and had no one to help me get our car to them. They arranged for a young man to take me home when I delivered the car, servic More

by SHAR7481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Gartner
Oct 16, 2020 -

Clement Hyundai responded

Hello, and thank you for leaving your feedback for our team at Hyundai of Wentzville. We sincerely appreciate the opportunity to earn your business at our dealership in Wentzville, Missouri. We look forward to serving your automotive needs for years to come! Thank you, Your Hyundai Of Wentzville Family

October 16, 2020

I have an Elantra 2019 with less than7,000 miles when I brought it in the 1st time for a knocking sound right side, now the sound is still there and will be going in a 4th time for repair . It is an annoy More

by CWUEBBELING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure who dealt with my car
Oct 23, 2020 -

Clement Hyundai responded

Hello, and thank you for leaving your feedback for Hyundai of Wentzville. We sincerely apologize for the concerns you have had with our dealership. Unfortunately, we are unable to find a record of you being a customer under the name you have provided in your review. We would like the opportunity to follow up with you personally to help address and resolve the concerns you have brought to our attention. We value your feedback and will use it to improve our dealership. Should you wish to share your experience with us personally, please, reach out to us directly at the dealership. We are available at your convenience at 636-887-8711 or manager@hyundaiofwentzville.com Thank you, Hyundai of Wentzville

Oct 24, 2020 -

CWUEBBELING responded

Thank you for your response. The R/O number is 6479386/1, brought into the dealer 10/7/20. I will be back in once they let me know when the part is in so we can follow up personally then. Hopefully this will happen soon. Cwuebbeling

October 15, 2020

They were great at keeping me updated, however, they didn’t even fix everything I asked them to fix and they had my car for a week. I was pretty disappointed. More

by kait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Gartner
Oct 16, 2020 -

Clement Hyundai responded

Hello, and thank you for leaving your feedback for Hyundai of Wentzville. We sincerely apologize for the concerns you have had with our dealership. Unfortunately, we are unable to find a record of you being a customer under the name you have provided in your review. We would like the opportunity to follow up with you personally to help address and resolve the concerns you have brought to our attention. We value your feedback and will use it to improve our dealership. Should you wish to share your experience with us personally, please, reach out to us directly at the dealership. We are available at your convenience at 636-887-8711 or manager@hyundaiofwentzville.com Thank you, Hyundai of Wentzville

October 14, 2020

Always a great experience. They get you in and out quickly and always take good care of you. Love my Hyundai and will always use them for it's service. More

by lhuber1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Gartner
Oct 16, 2020 -

Clement Hyundai responded

Hello, and thank you for leaving your feedback for our team at Hyundai of Wentzville. We sincerely appreciate the opportunity to earn your business at our dealership in Wentzville, Missouri. We look forward to serving your automotive needs for years to come! Thank you, Your Hyundai Of Wentzville Family

October 14, 2020

The only problem I had is I asked if they had wiper fluid, and was told they top all fluids. Got in car - low wiper fluid. More

by Kathy_chesher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lipe, Ashley Gartner
Oct 16, 2020 -

Clement Hyundai responded

Hello, and thank you for leaving your feedback for our team at Hyundai of Wentzville. We sincerely appreciate the opportunity to earn your business at our dealership in Wentzville, Missouri. We look forward to serving your automotive needs for years to come! Thank you, Your Hyundai Of Wentzville Family

October 09, 2020

Chris was very friendly. He and Joe worked quickly on my oil change so I could get the kids off the bus! Great experience just wish they had a pack of oil changes to buy like Suntrup South More

by KATHRYNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Chris Lipe
Oct 14, 2020 -

Clement Hyundai responded

Hello, and thank you for leaving your feedback for our team at Hyundai of Wentzville. We sincerely appreciate the opportunity to earn your business at our dealership in Wentzville, Missouri. We look forward to serving your automotive needs for years to come! Thank you, Your Hyundai Of Wentzville Family

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