Clement Hyundai - Service Center

When I came in for service and found out that my car repairs were going to be expensive, I had to make a decision to repair existing car or purchase a new car. When I asked the service representative repairs were going to be expensive, I had to make a decision to repair existing car or purchase a new car. When I asked the service representative to get me a smart, nice sales representative, he got Randy. He was kind and considerate, answered all my questions helping me to make a successful purchase. Everyone I encountered that day was professional and very helpful. More

Hyundai Wentzville for my service needs regarding my vehicle is satisfactory. I was pleased with the and the sense of urgency that they displayed enduring that my vehicle was safe to drive and for the r vehicle is satisfactory. I was pleased with the and the sense of urgency that they displayed enduring that my vehicle was safe to drive and for the road. I gave them 4 stars today because my dash panel was not recalibrated which displays that my vehicle no longer requires servicing and as of today it is now up to -10 days requiring service. Other than that, no worries. Thank you. More

Staff were very helpful and went above and beyond to assist me on getting in and out within my limited time frame that I had. assist me on getting in and out within my limited time frame that I had. More

Service did not fix my Palisade. When I called to tell service that I was still having the same problem, they sent me to a different dealership for service. They only have one technician and recommend I service that I was still having the same problem, they sent me to a different dealership for service. They only have one technician and recommend I go to St Charles for service:( It would be faster. I am not impressed. I am giving Chris 5 stars for honesty. They can't fix my new car. More

Everyone was kind, considerate and just wonderful service, you highly impressed my daughter, she brought my car in for me. Her first time there. Wow❤️❤️❤️😀 service, you highly impressed my daughter, she brought my car in for me. Her first time there. Wow❤️❤️❤️😀 More

Took almost 2 weeks to get an apt. No one inside the waiting area was wearing a mask. Several employees walking through smelled of cigarette smoke. waiting area was wearing a mask. Several employees walking through smelled of cigarette smoke. More

Great job! Dropped off night before since I had an early appointment Called when it was time. Super job. Thank you. I will make sure all my work is fine at the Wentzville Hyundia appointment Called when it was time. Super job. Thank you. I will make sure all my work is fine at the Wentzville Hyundia More

Got my oil changed, then noticed a leak. Took it back, easy fix of a washer, and a free oil change next time around, which I certainly didn't expect or even think to ask about. Service here is always gre easy fix of a washer, and a free oil change next time around, which I certainly didn't expect or even think to ask about. Service here is always great. They take great care of my car, I trust them, and I won't take my car anywhere else. More

So I have a long and pretty interesting history with Hyundai of Wentzville. I bought my truck 2017 GMC Sierra 1500 in Fall of last year. I wasn’t entirely over the top with my experience however the eve Hyundai of Wentzville. I bought my truck 2017 GMC Sierra 1500 in Fall of last year. I wasn’t entirely over the top with my experience however the every issue I had was resolved. Long story, but I’ll spare the details of the entire transaction lets just say ... it was bumpy. I did buy the best and most expensive extended warranty that said I could get service anywhere in the US. I had a transmission issue and took it to my local GMC dealer and discovered that they couldnt do the work because it was with in a specific range of Hyundai, so I had to take it there. I was so irate. Hyundai of Wentzville did stand behind me though and helped me push the repair through at the dealer. got my transmission fixed. All’s good. I go to my GMC dealer this year for a recall. While it’s on the rack they tell me my front struts are leaking and my radiator is leaking. They can’t cover it. So I take it to Hyundai of Wentzville. The warranty company denied my radiator leak and I had to pay for that and told me I was SOL on my struts as GMC called the part an “Electronic Shock Assembly”. Even though it’s a strut they don’t cover shocks and as this part said shock they denied coverage. I was so flipping mad. However once again Hyundai of Wentzville stood behind me. The owners reached out to the warranty company and after a bout a three week ordeal got it covered. It was on back order. My service guy and sole co tact Chris who had been helping me left the shop and didn’t work there anymore and my parts were on back order for a month. Ashley stepped in and got it all done. I got my parts in and got my truck in and service with struts replaced. I picked it up two weeks ago. So I will say this. They are stand up. I believe you can trust them. Ashley is the bomb. They may not be the smoothest operation however they ha e back up my purchase and treated me very well as a customer. I would buy again. I did not say that though after my purchase transaction. Sales is bumpy but customer service and the service department are outstanding. I give them 4.5 starts. Sorry for the hook. More

I selected those i worked with Ashley and the lady who rented me the car and did my bill who I did not see to select. in any case service and work done was great! no complaints. rented me the car and did my bill who I did not see to select. in any case service and work done was great! no complaints. More