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1,005 Reviews of Clement Hyundai - Service Center
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August 09, 2022
My car was being painted as the paint flaked. When it came time to pick up my car, I went directly to cashier. The young lady stated there was no paperwork and I had to see the gentleman in the d When it came time to pick up my car, I went directly to cashier. The young lady stated there was no paperwork and I had to see the gentleman in the drop off section . I went out there ask stated cashier sent me out there and he gentleman stated there is no charge Hyundai paid for all and I asked for paperwork and he said there isn’t any. I proceeded to leave as Jay was not in his office. I went out to my car and notice I could not leave and ask if they could move a car as. Was a afraid I hit while waiting the gentleman came out and demanded I go in and get my paperwork. I stated you just told me I had no paperwork and he raised voice again. So long story short your rep made a mistake and made me looked like I was the bad person. I did not deserve to be treated this way for his error. Now I need to know how much did Hyundai actually pay for this as they had no 80% as what I was told. More
by mmoyers1
Verified CustomerEmployees Worked With
August 01, 2022
Great customer service , didn’t wait to long for my service appointment Matt our new car salesperson stepped in to say hello. Nice touch!! service appointment Matt our new car salesperson stepped in to say hello. Nice touch!! More
by mekuehl
July 29, 2022
Byron was rude and wouldn’t listen to me about my car. He was shutting me down and completely disregarding what I was trying to say. Horrible experience this time around. After talking with the manager th He was shutting me down and completely disregarding what I was trying to say. Horrible experience this time around. After talking with the manager they finally listened and figured out what was wrong and got it fixed quickly. More
by Aliciamoran87
Employees Worked With
July 28, 2022
Worst service experience I have ever had. We paid over $55k for a brand new Palisade and each time we have called to get serviced we get ran around operator to operator then the guy is out at We paid over $55k for a brand new Palisade and each time we have called to get serviced we get ran around operator to operator then the guy is out at lunch and will give me a call in 20mins… that call never happens so I call 1.5hrs later and they act like I never called. Each time we get oil changed the car is never cleaned or washed. We have bought multiple new cars from different places one even being a Sonata at a different dealership and service has never been this poor. Sad part this is the closest one to home hopefully things can change but paying over $50k for something when you have a question like can I get a tire ordered shouldn’t make me feel like I am bothering someone or messing up their day with a request that I will also have to pay for. More
by peaster85
Employees Worked With
I don't know the names I never got the call back after multiple calls I forgot sorry
July 25, 2022
Alvaro was excellant in providing extra information and explaining any services my Tucson Hyundai requiring at the time. He also insured of my comfort while waiting at the dealer ship while my car was b explaining any services my Tucson Hyundai requiring at the time. He also insured of my comfort while waiting at the dealer ship while my car was being service. Thank you Al More
by Lori
Employees Worked With
Alvaro Romero-Torres
July 18, 2022
When we got our car back the drivers seat was FILTHY. We had to take it and clean the leather seat. It took 3 cleanings to get it presentable there was so much grease and filth on it after you all had We had to take it and clean the leather seat. It took 3 cleanings to get it presentable there was so much grease and filth on it after you all had it for servicing and it's still not back to what it was. More
by HARGERS
July 09, 2022
Service & timeliness at the dealership was excellent. Only docking 1 point because scheduling was a bit of a pain. App indicates to schedule in the app, but dealership does not appear to be connected ( Only docking 1 point because scheduling was a bit of a pain. App indicates to schedule in the app, but dealership does not appear to be connected (shows no appointments available, ever). Calling the dealership to schedule was easy, when they didn't answer my call they initiated a call back (without me leaving a message), which was pretty great. Highly recommend them, just get the app thing sorted! More
by ThatGuyOverThere
Employees Worked With
Alvaro Romero-Torres
