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Clement Hyundai - Service Center

Wentzville, MO

4.3
1,005 Reviews

1,005 Reviews of Clement Hyundai - Service Center

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September 08, 2022

Went on for normal oil change and tire rotation. They were faster than I expected. I have spent up to 2 hours waiting at order places, here 30 minutes and I was back out the door. More

by twolf752002
Recommend Dealer
Yes
Employees Worked With
Alvaro Romero-Torres
Sep 09, 2022 -

Clement Hyundai responded

Hello, thank you for those kind words and for taking the time to leave us a review. We always strive to provide the best customer service and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

September 03, 2022

Not very informative about the oil consumption test. They over filled it by a quart which’ll definitely sabotage the test. Then they informed it was only a quarter quart over and confirmed it wouldn’t i More

by jse83640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 21, 2022 -

Clement Hyundai responded

Hello, jse83640. Thank you for leaving your feedback for Clement Hyundai. We value your feedback and will use it to improve our dealership. Should you wish to share your experience with us personally, please, reach out to us directly at the dealership. We are available at your convenience at (636) 887-8711 or Chris.bone@clementhyundai.com. Thank you, Chris Bone

September 02, 2022

Took four times for them to get my car fixed for my AC to work. I have left four messages for the general manager and have never received a phone call back. They said that they checked and filled all my flui More

by Aurey La Rue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Clement Hyundai responded

Hello Ms. La Rue, This is Mark Whited General Manager at Clement Hyundai, I am very sorry to hear about your issues with the service department. I have checked my messages and did not get one from you, I would like to speak to you about the issues you had in our service department, we try to give excellent service to all of our customers and I hope we can learn and do a better job if you can share your experence with me. I look foward to hearing from you. Respectfully, Mark Whited General Manager Clement Hyundai 636-604-7082

Sep 02, 2022 -

Aurey La Rue responded

With all due respect, that is because no one would give me your contact information, and actually jumped to defense mode when I asked for it. I left verbal messages with several team members, including the service manager "Jay". Feel free to reach out to me at your convenience 314.614.7630

September 01, 2022

Takes to long to get a service appointment. I think service area needs more technicians. More

by tmkh642002
Recommend Dealer
Yes
Employees Worked With
Jay Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

Service visit included a recall repair. This scheduled appointment waited until I arrived to order recall parts. Parts for this fix should have been ordered when I made the appointment. More

by foto055
Recommend Dealer
No
Employees Worked With
Jay Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Awesome service and awesome staff. All staff members are very friendly and make you feel welcome. More

by linda0966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Delgado, Alvaro Romero-Torres
Aug 29, 2022 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

August 22, 2022

They are friendly and willing to work with you when buying a car. Our salesman was Blake. He is a really nice person. I bought Elantra limited and I love it! More

by JSIEVING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Romero-Torres
Aug 23, 2022 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. We greatly appreciate the opportunity to earn your business and hope you enjoy your vehicle! Sincerely, Your Friends at Clement Hyundai

August 17, 2022

Sales is great your oil change guys need 2 get it together a bit , they forget my oil change sticker every time More

by ryanmasterb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Noll
August 13, 2022

Everyone was very polite and helpful the service manager made every effort to resolve the problem More

by zcano01
Recommend Dealer
Yes
Employees Worked With
Al
Aug 15, 2022 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

August 12, 2022

Horrible scheduling experience. My first experience was I needed an icg sensor. I was told someone would call me when it came in and we could schedule repair. No one called (this More

by slschlup
Recommend Dealer
No
Employees Worked With
Randy Delgado
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