1,005 Reviews of Clement Hyundai - Service Center
Went on for normal oil change and tire rotation. They were faster than I expected. I have spent up to 2 hours waiting at order places, here 30 minutes and I was back out the door. They were faster than I expected. I have spent up to 2 hours waiting at order places, here 30 minutes and I was back out the door. More
Not very informative about the oil consumption test. They over filled it by a quart which’ll definitely sabotage the test. Then they informed it was only a quarter quart over and confirmed it wouldn’t i They over filled it by a quart which’ll definitely sabotage the test. Then they informed it was only a quarter quart over and confirmed it wouldn’t impact the test. I had another dealer look at the oil and confirmed it was a least half a quart over. More
Took four times for them to get my car fixed for my AC to work. I have left four messages for the general manager and have never received a phone call back. They said that they checked and filled all my flui work. I have left four messages for the general manager and have never received a phone call back. They said that they checked and filled all my fluids but yet my windshield fluid was empty when I picked up my car More
Service visit included a recall repair. This scheduled appointment waited until I arrived to order recall parts. Parts for this fix should have been ordered when I made the appointment. This scheduled appointment waited until I arrived to order recall parts. Parts for this fix should have been ordered when I made the appointment. No parts day of scheduled service....still no parts weeks later. The recall is for dangerous/faulty airbag. I guess I'm driving a bomb because you are having trouble ordering parts. More
They are friendly and willing to work with you when buying a car. Our salesman was Blake. He is a really nice person. I bought Elantra limited and I love it! buying a car. Our salesman was Blake. He is a really nice person. I bought Elantra limited and I love it! More
Horrible scheduling experience. My first experience was I needed an icg sensor. I was told someone would call me when it came in and we could schedule repair. No one called (this My first experience was I needed an icg sensor. I was told someone would call me when it came in and we could schedule repair. No one called (this next part is my fault for not calling sooner) Two months later I call and lady at the desk says I HAVe TO CALL THE PARTS DEPARTMENT to make sure it’s in (nice customer service there .. NOT) I had called previously 3x and no one answered. I was transferred each time Turns out they had left for the day but the service lady just kept transferring me even though no one was there. Finally get ahold of someone. They asked me what part I needed …. I had no clue as I am not the mechanic !! Duh! Finally get service scheduled Service work is fine. Next experience Got a ding in my windshield. It has to be replaced. I have 14 days to get the carbon steel replaced on it after replacement Called and after being dropped seven or eight times, got through and explained the situation I was told that she could not schedule it and needed to transfer me to the people who work on that but they weren’t there . Took my number and assured me someone would call me about it One week later… no call I call back and am told they can’t get me in the 14 day window as they are booked until September 20. I called back as I was confused … the last time they couldn’t schedule me because see above. The lady vehemently denies that she said any of the above and insists that she had to talk to someone about it a supervisor etc Great buying experience Great car Will I buy here again …. Nope Service center is so jacked up More