Clement Hyundai - Service Center

Courteous, clean, thorough, and prompt. Brand new facilities, tons of cars and SUV's in stock Brand new facilities, tons of cars and SUV's in stock More

They did the service as requested and very fast and friendly and to be honest it's hard to find thus kind of service, my only issue is a bit of vibration in the tires after the tire rotation. However friendly and to be honest it's hard to find thus kind of service, my only issue is a bit of vibration in the tires after the tire rotation. However there customer service is next to none. More

Very friendly , great guy was there to help every step of the way . Will purchase Clement again forsure ! Thank You Kevin !!! the way . Will purchase Clement again forsure ! Thank You Kevin !!! More

Tyler was very professional and got us in and out as soon as possible. Thanks Tyler as possible. Thanks Tyler More

Kevin is super helpful and makes sure you get everything you need, the store is beautiful and everyone as how you are, and if you need help finding anything. you need, the store is beautiful and everyone as how you are, and if you need help finding anything. More

The service department is very receptive to all of my needs and questions. Thank you needs and questions. Thank you More

Alyssa is awesome? She even helped us find a place close by to eat while we waited. She even helped us find a place close by to eat while we waited. More

Excellent place to purchase a car and to get service. My family was impressed with everything. My family was impressed with everything. More

Since I had mixed feelings about my service experiance, I was going skip the review question "Would you recommend this service center" - but the review software forces an answer. Unfortuantely I have to say was going skip the review question "Would you recommend this service center" - but the review software forces an answer. Unfortuantely I have to say "no". I brought in my 2023 Tucson Hybrid for the 16,000 mile servicing. The service area is very nice - clean, efficient, and spacious, and the job was completed in less than an hour, as promised. The service agent, Alyssa was friendly and professional. I mainly have just one complaint with this service visit...... When checking in, Alyssa said at 16k miles "they" recommend "BG EPR" to clean the lower engine. I've never heard of that service, and said I'd like to go home and research it, adn bring it back if I found it useful. Then she (correctly) pointed out that it needed to be done when changing the oil. I (mistakenly) thought "they" meant "Hyundai", and that it would be listed in the Maintenance Schedule. Also, I'm still learning about hybrids, and since small engines have to work harder, I figured that they may need extra engine care - so I agreed to the service. When I got home I checked out the Maintenance Schedule and there was no mention of this engine oil additive treatment. Also, an 11oz can of EPR (enough for my 1.6 L engine) is only about $15 - which a dealership should get way cheaper buying in bulk. Also, there was minimal (extra) service time taken....."warm" the engine (done while doing other maintenance), then (once the oil is drained) pour the EPR in and drain that out, then fill with oil. That's a very good profit margin on a $100 service, and so it feels like a unnecessary recommendation made to boost income. Again, other than the recommendation for EPR, the service was very good. I may even bring my Tucson back next time, but I'll ask beforehand about what "extra" services they recommend so I can research it. More

Since I had mixed feelings about my service experience, I was going skip the review question "Would you recommend this service center" - but the review software forces an answer. Unfortunately I have to say was going skip the review question "Would you recommend this service center" - but the review software forces an answer. Unfortunately I have to say "no". I brought in my 2023 Tucson Hybrid for the 16,000 mile servicing. The service area is very nice - clean, efficient, and spacious, and the job was completed in less than an hour, as promised. The service agent, Alyssa was friendly and professional. I mainly have just one complaint with this service visit...... When checking in, Alyssa said at 16k miles "they" recommend "BG EPR" to clean the lower engine. I've never heard of that service, and said I'd like to go home and research it, adn bring it back if I found it useful. Then she (correctly) pointed out that it needed to be done when changing the oil. I (mistakenly) thought "they" meant "Hyundai", and that it would be listed in the Maintenance Schedule. Also, I'm still learning about hybrids, and since small engines have to work harder, I figured that they may need extra engine care - so I agreed to the service. When I got home I checked out the Maintenance Schedule and there was no mention of this engine oil additive treatment. Also, an 11oz can of EPR (enough for my 1.6 L engine) is only about $15 - which a dealership should get way cheaper buying in bulk. Also, there was minimal (extra) service time taken....."warm" the engine (done while doing other maintenance), then (once the oil is drained) pour the EPR in and drain that out, then fill with oil. That's a very good profit margin on a $100 service, and so it feels like a unnecessary recommendation made to boost income. Again, other than the recommendation for EPR, the service was very good. I may even bring my Tucson back next time, but I'll ask beforehand about what "extra" services they recommend so I can research it. More