Clement Hyundai - Service Center

Terrible customer service. Once the vehicle is sold they do not return calls or care about customer experience. Service department ends up constantly dealing with annoyed and u Once the vehicle is sold they do not return calls or care about customer experience. Service department ends up constantly dealing with annoyed and upset customers. More

I really like our experience at the dealership and very friendly staff.. Answers my questions in a timely manner. friendly staff.. Answers my questions in a timely manner. More

Service and communication was great! Would go back again for any future needs for my car. Would go back again for any future needs for my car. More

I went the week of Memorial Day and they notified me that even though it was a scheduled appointment due to the holiday it would still take longer than usual and an oil change took an hour and a half. even though it was a scheduled appointment due to the holiday it would still take longer than usual and an oil change took an hour and a half. More

I appreciated the fact that I was able to get my car in for service and to have recall work performed without waiting for a month or more. for service and to have recall work performed without waiting for a month or more. More

The dealership was running a bit behind schedule but they actually finished 20 minutes early. actually finished 20 minutes early. More

Great experience, service advisor was nice and communicative. Named the issues and allowed me to make own decisions without being pressured communicative. Named the issues and allowed me to make own decisions without being pressured More

Service was exactly as promised. My advisor Jon B. was kind and personable. Everyone I came in contact with was wonderful. I love this location! My advisor Jon B. was kind and personable. Everyone I came in contact with was wonderful. I love this location! More

They did not tell me when I made the appointment that my car would need to sit on the lot for 5 days before they even looked at it. They also kept my car with no notice over both Mother’s Day weekend and M car would need to sit on the lot for 5 days before they even looked at it. They also kept my car with no notice over both Mother’s Day weekend and Memorial Day weekend so it was too late for me to find a rental car and I had to cancel my plans and when I did talk to the service mgr about the lack of communication and the dents above my drivers side door he was very unconcerned as was Alyssa and they told me it was an act of god and I should claim it on my insurance and as far as the holiday weekends they told me it happens and they have no way to know how long it would take to get to and fix my car. After I paid $3000 you would think they could pretend to care this experience has tainted the way I view Hyundai and clement automotive I will surely look at other brands and dealerships when I purchase my new car next spring More

Everyone was friendly and knowledgeable about their job. The service was completed on time as they said it would be. I was given updates as the work was done. The service was completed on time as they said it would be. I was given updates as the work was done. More