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Clement Hyundai - Service Center

Wentzville, MO

4.3
1,004 Reviews

1,004 Reviews of Clement Hyundai - Service Center

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October 27, 2023

Everything was professional and clean. The service was good and staff is very friendly. Would recommend the dealership More

by vamsi myla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Clement Hyundai responded

Hello, thank you for those kind words about our team here. We are happy to serve you and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

October 27, 2023

Alyssa does an amazing job at communicating what work needs to be done and what’s going with my vehicle More

by dudley41708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

October 26, 2023

Every time I come there I get amazing service & Alyssa is so friendly and knowledgeable on everything. More

by lisaalyssa93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Clement Hyundai responded

Hello Lisa, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

October 26, 2023

Got my vehicle in promptly, performed the necessary warranty maintenance and had my truck done in time for a proposed pickup date. More

by lougrenigas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

October 24, 2023

Just be aware that "The Clement Way" is their attempt to charge you $1,500 for a service plan that you may or may not want, and certainly didn't ask for. This extra attempted charge was not disclosed durin More

by Forester123
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jackman, Zachary Keller
Oct 25, 2023 -

Clement Hyundai responded

Thank you for your feedback, my name is Randy and im the sales manager here at Clement Hyundai. I like to take all feed back as a coaching opportunity to help my staff communicate in the best way possible so misunderstandings like this do not happen. Im glad we were able to earn your business. If you dont mind, could you please reach out to me personally via in person or email at Randy.Delgado@ClementHyundai.com so that we can speak more on this matter. I noticed you purchased this vehicle last month and wanted to see what trigger you a month later to make this post. Hope to hear from you soon. Have a great day.

Oct 25, 2023 -

Forester123 responded

What triggered me to finally make this post is that DealerRater continues to send me reminders to give feedback, and I finally made the time to do the survey.

October 20, 2023

Took our car in for recalls. Was scheduled quickly and am happy with the service and communication. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ormsbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Clement Hyundai responded

Hello Stephanie, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

October 19, 2023

All my concerns were addressed and listen too when I talked to the service advisor. More

by rbdodge99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

October 17, 2023

My car is not fixed. They didn’t have the part still waiting for them to call me to fix the car More

by triple9r
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Oct 17, 2023 -

Clement Hyundai responded

Hello, please reach out to me so I can help get this taken care of for you. Chris.Bone@clementhyundai.com is the best way to contact me and I will be able to check on your parts to see when they will come off of back order.

October 13, 2023

I had to get my oil changed and tire rotation And an over all go over of the car More

by jennadxn
Recommend Dealer
Yes
Employees Worked With
Byron Green, Byron Green
Oct 13, 2023 -

Clement Hyundai responded

Hello Jenna, thank you for leaving us a five star review. Let us know if there is anything we can help with in the future. Take care! Sincerely, Your Friends at Clement Hyundai

October 07, 2023

Had appointment for my repair on Tuesday, September 12 at 11am. My car was not even looked at until Wednesday, September 20. Then it wasn't repaired until Monday, September 25. More

by Sofficer77
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Roybal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Clement Hyundai responded

hello my name is Chris Bone I would like to speak with you further about your experience in my store please reach me at chris.bone@clementhyundai.com

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