Clement Hyundai - Service Center

It was a pain to get my car in for an oil change. If I had known that the service department is so busy that it takes weeks for an appointment, I would’ve bought the car at a different dealership. I If I had known that the service department is so busy that it takes weeks for an appointment, I would’ve bought the car at a different dealership. I am used to being able to get an oil change the same day or at least the same week I need it done. Also my appointment was for a drop off and to be ready by the end of business the next day. I arrived before the service department was closed and the rep wouldn’t help me. He said to fill out the drop off paperwork with the keys and park the car. I had questions as it was our first appointment with the new car. He didn’t have the time to provide me with even 3 star service. He was too busy sitting at his computer on his cell phone. it’s not like I showed up at closing time. Then I would understand. On top of everything we picked up the car, it smelled like BO, wasn’t vacuumed, or washed. They give us a piece of paper saying that if we leave a 5 star review and follow their review guidelines (examples of what to say) I would get a free tank of gas. Sorry, but I will not lie in a review to get anything free. More

Alyssa in the Service area was very helpful with a couple of issue I had. of issue I had. More

Alyssa is very attentive and supportive. She always puts extra effort into customer satisfaction and truly takes the time to find a solution She always puts extra effort into customer satisfaction and truly takes the time to find a solution More

Dealership does their absolute best to make sure I am taken care of. Alyssa is an outstanding asset to the dealership! taken care of. Alyssa is an outstanding asset to the dealership! More

Alyssa was great to work with. She kept me updated and got me on my way as soon as possible. Hyundai backs their vehicles. She kept me updated and got me on my way as soon as possible. Hyundai backs their vehicles. More

Terrible customer service. Never answered calls or returned messages. We will no longer deal with Clement. All future service will be done at a different Hyundai dealer. Never answered calls or returned messages. We will no longer deal with Clement. All future service will be done at a different Hyundai dealer. More

Amazing. Will always go back. Great experience. Tremendous customer service. Very kind and thorough. Will recommend Will always go back. Great experience. Tremendous customer service. Very kind and thorough. Will recommend More

Alyssa was very helpful in advising me about my repairs. She also referred me to sales department for purchasing a new vehicle She also referred me to sales department for purchasing a new vehicle More

Alyssa was very friendly and answered all my questions and laughed at my weird sense of humor. and laughed at my weird sense of humor. More

The dealership was great, super fast. I got my car back right away! Will be back! I got my car back right away! Will be back! More