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Clement Hyundai - Service Center

Wentzville, MO

4.3
1,002 Reviews

1,002 Reviews of Clement Hyundai - Service Center

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November 20, 2024

Professional and friendly service. Staff is helpful and knowledgeable. Service area is clean and easily accessible and waiting area is comfortable. More

by boswellcecil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Clement Hyundai responded

Hello BoswellCecil, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

November 18, 2024

First, I brought my car in for whatever was needed to get the tags renewed. Even though I said do a safety inspection and emissions test I thought the service tech would know if I needed both or just one. As More

by Nick Vertodoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Service was quick and easy. Issue was discovered and resolved without any hassle, very pleases More

by greg.brown105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Clement Hyundai responded

Hello Greg, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

November 17, 2024

Getting the slot of service here is a nightmare. Please improve this else mot possible to go there anymore More

by Subho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Squires
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark McBee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Clement Hyundai responded

Hello Subho, thank you for taking the time to leave us a review. We value you and your feedback. We will use it to better our dealership. If you are still having this issue please reach out to us at your earliest convenience. Sincerely, Your Friends at Clement Hyundai

November 11, 2024

It’s really new and clean but a long drive from my part of St. Louis County. More

by lwilkinson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark McBee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Clement Hyundai responded

Hello lwilkinson0, Thanks for highlighting our new Hyundai facility. If there is ever anything we can help with feel free to reach out! Sincerely, Your Friends at Clement Hyundai

November 07, 2024

Had nothing but problems the day I bought my cat. Was told one thing by the salesman I bought the car from and nothing had been followed through with including him, Matt, never returning my phone c More

by kcastulik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt who sold me my car
Nov 09, 2024 -

Clement Hyundai responded

Thank you for your feed back Kathy. Please reach out to me when you have a moment I would like to discuss this further with you. It's important that we do everything we can to make sure our customers are satisfied. You can reach me at Ben.Robertson@clementhyundai.com or 636-887-8711. Ben Robertson Sales Manager Clement Hyundai

November 06, 2024

The dealership was very nice and clean. The staff was friendly and it makes me feel Like I wanna keep coming here to get my car service. More

by sheila.101613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Clement Hyundai responded

Hello Sheila, thank you for taking the time to leave us a review and for those kind words! We always strive to provide the best customer service and greatly appreciate the opportunity to earn your business. We are always more than happy to assist you if anything comes up and we hope you enjoy your vehicle! Sincerely, Your Friends at Clement Hyundai

November 05, 2024

Terrible service won’t recommend to my family or friends after everything that has happened and still happening More

by kcastulik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt is who sold my car to me very undependble!!
November 03, 2024

Charged for things we weren’t suppose to be. Poor work done and it was a huge inconvenience because the car broke down two more times due to their work. Just all around very poor. We will neve More

by Stacey Kanters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Roybal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Clement Hyundai responded

Stacey I'm sorry you feel that way, you brought the car in with an issue we covered under warranty, you had another unrelated issue we again got covered under warranty, and kept you informed through out the process. I know your partner is a mechanic and knows how to fix everything that was described as wrong so i'm sorry you feel as if we did not meet your standards of work. Please reach out to me directly if you have any questions I would love to try and help.

October 29, 2024

Alyssa is an amazing service advisor and truly cares about her customers and their needs More

by mstanglx91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Clement Hyundai responded

Hello Mstanglx91, thank you for leaving us a five star review and for giving a shoutout to one of our service advisors! Let us know if there is anything we can help with in the future. Take care! Sincerely, Your Friends at Clement Hyundai

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