Clement Ford - Service Center

Marshall Ford is the best place to buy a Ford at a great price from a great sales staff and have that Ford serviced as needed. I love Fords and I wouldn't buy mine anywhere else. price from a great sales staff and have that Ford serviced as needed. I love Fords and I wouldn't buy mine anywhere else. More

Excellent fast service. Everyone was professional and friendly. Waiting area was comfortable, clean along with the service area being clean and fresh smelling. I would appreciate if you would update m friendly. Waiting area was comfortable, clean along with the service area being clean and fresh smelling. I would appreciate if you would update my records to my name and not my deceased husbands. More

Checked in immediately. Serviced my car quickly. Reminded me the vehicle is still under warranty, so if things need to be repaired before the warranty is up I can schedule service . Reminded me the vehicle is still under warranty, so if things need to be repaired before the warranty is up I can schedule service . More

Joe King is the best service guy I have ever seen. We will now buy every truck at Marshall for our company because of him. will now buy every truck at Marshall for our company because of him. More

Jim Hollenbeck and Scott Roach have always taken good care of me and my vehicles for the last 16 years. Hats off to them all care of me and my vehicles for the last 16 years. Hats off to them all More

From our original purchase in 2016 until now dealing with folks at Marshall has always been a pleasure. Friendly, quick, and all work done right. folks at Marshall has always been a pleasure. Friendly, quick, and all work done right. More

Quick. Efficient. Professional. Thanks for the turnaround. The brakes do still squeak a bit though when coming to a stop. Can be annoying at times. turnaround. The brakes do still squeak a bit though when coming to a stop. Can be annoying at times. More

Tom Lentz is the best!!! He is very helpful, nice, and knowledgeable. He takes the time to make sure everything is taken care of and understood. I wish every service representative everywhere was as great knowledgeable. He takes the time to make sure everything is taken care of and understood. I wish every service representative everywhere was as great and helpful! More

This was my first visit to Marshall Ford as I recently moved to Wentzville. Five stars for each of the 4 employees noted below. I greatly appreciated each of their efforts and professionalism. Service Adv moved to Wentzville. Five stars for each of the 4 employees noted below. I greatly appreciated each of their efforts and professionalism. Service Advisor Joe King was very friendly, professional and timely with his communications. My gut told me he was someone you could trust. I would personally request Joe for any future appointments. Mary Rehkopf called back shortly after having left her a voice message the next day. She promised me she would have Brian Bohannon call me when he returned the next day regarding an issue I had (with FordPass) and he called early the following day. On the day I picked up my vehicle, FordPass was down requiring me to use a credit card instead of earned FordPass points. Resolution was a lot more involved than you would think but Brian showed a strong willingness / desire to get it done. Monet Davis was extremely friendly and helpful answering and directing calls. I believe a friendly voice or greeting can change someone's day in a positive way. I came away thinking that this is a dealership that has a culture that cares about their customers and wants them to come back. More

I am very comfortable with doing business with Marshall Ford. Service is great and customer service is the best! It is always good to see same familiar faces. It must be a great place to work too. Ford. Service is great and customer service is the best! It is always good to see same familiar faces. It must be a great place to work too. More