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Clement Ford - Service Center

O'Fallon, MO

3.4
349 Reviews

349 Reviews of Clement Ford - Service Center

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December 08, 2020

Fast and excellent service. A wonderful experience. Would recommend this dealership for it's price and friendly environment. The covid-19 safety protocols are followed completely. More

by ktrentman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor.
December 02, 2020

Joe is amazing in the service department. He assisted me in both making the appointment and getting my service done in record time. I very much appreciate that he listened to what my service needs were and More

by ldgarton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
December 02, 2020

Service was great as always. Marshall service team always does a great job!! They are very fast and friendly. Oil change and State Inspection in under an hour!! More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tom
December 01, 2020

always awesome and friendly quick service and always get me in and out with my appointment the staff is always great and the place is very clean More

by jhollen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe king
November 27, 2020

Everyone I worked with in the service area and the body shop were great, friendly, and made sure that my vehicle was taken care of. 100% satisfaction on my part. More

by wilsonyates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck, Greg Durrwachter
November 20, 2020

I have never had a bad experience at Marshall Ford. As far as I'm concerned their service department is the best .Fast and friendly More

by guthriemccabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe King
November 06, 2020

The staff at Marshall Ford is always friendly and it is always a pleasure to come in for service appointments. I have never left the dealership unhappy More

by maricialawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
November 06, 2020

I appreciated how fast they were able to schedule my service. The service writer was very friendly as well. I would definitely recommend Marshall Ford! More

by rllong0756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
November 04, 2020

I had my starter go out on in the morning. I had it towed to Marshall and had no expectations that it would be fixed for a couple of days. Joe called later in the day and said it would be good to the More

by Troutn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe King
November 03, 2020

In and out in less than 25 minutes. Easy to check in. Easy to pay at the cashiers window. Provide social distancing. Disappointed that masks are not required in waiting area. More

by larryh1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
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