Clement Ford - Service Center

Great Service On Time in and out. I called and made an appointment for my cars service. Was given a convenient appointment for my schedule. I received a friendly text message from Mega I called and made an appointment for my cars service. Was given a convenient appointment for my schedule. I received a friendly text message from Megan the day before reminding me of my appointment. I arrived about 5 minutes before my appointment, the service rep asked if I was waiting, I said yes. He showed me to the waiting room and showed me where the coffee was.. I went out into the showroom and talked to my sales person about how much I loved my new car. I went back to the waiting room, looked up some stuff on my phone. The serviceman called my name and told me everything was done and my car was ready. We did go back to the cashier so I could get a printed copy of the work done for my records. He gave me my keys and I was on my way home. Very fast on time service. More

Service dept what others missed THANK YOU! Marshall Ford Service Department did an expert job and finding the actual issue with my car. I appreciate your honesty and attention detail THANK YOU! Marshall Ford Service Department did an expert job and finding the actual issue with my car. I appreciate your honesty and attention detail.. More

Great Service Tom took care of me right away. I was in and out in a short period of time, no long wait. I was impressed, and appreciated the service very much. Tom took care of me right away. I was in and out in a short period of time, no long wait. I was impressed, and appreciated the service very much. More

Recent service A while back I came in to address the engine light being on. When found, it affected the gas tank but that was too full to address the problem and I A while back I came in to address the engine light being on. When found, it affected the gas tank but that was too full to address the problem and I had to bring it in a few weeks later. So, I brought the car in and the person I had dealt with (Steve Hageman) remembered the incident. Your staff did their usual excellent work in a short time and I was on my way in less than an hour. As I was paying, another gentleman from your service area said he had backed the car into the garage so I would not have to risk the weather outside, as it had been trying to rain. More

Great Service! I purchased my vehicle from this location in 2014 and it was one of my best car-buying experiences ever. Since then, I have my vehicle serviced here I purchased my vehicle from this location in 2014 and it was one of my best car-buying experiences ever. Since then, I have my vehicle serviced here as needed -- the service has always been great! Employees are friendly, helpful & get the job done! More

Visit on Wed Sept 14, 2016 Service staff is wonderful to work with, as usual! We never have a problem making an appointment and they are fast, efficient, and friendly. The who Service staff is wonderful to work with, as usual! We never have a problem making an appointment and they are fast, efficient, and friendly. The whole staff makes having service done on our vehicles a good experience. More

Fast, efficient, courteous service Fast, efficient, courteous service. Good pricing. Friendly staff. Offered suggestions. Would highly recommend. Our family has purchased 3 veh Fast, efficient, courteous service. Good pricing. Friendly staff. Offered suggestions. Would highly recommend. Our family has purchased 3 vehicles at Marshall's. Will most likely go there again when it's time. More

Battery Replacement I called to let service I had to get my SUV jumped because my battery was dead. Ask if they could get me in. Once they said yes I told them I was on m I called to let service I had to get my SUV jumped because my battery was dead. Ask if they could get me in. Once they said yes I told them I was on my way and had to go to work as soon as it was fixed. They let me know they would do their best to get me out as quickly as possible. When I arrived was meet by Jim and my car went right back to get its new battery. I was out in about 20 minutes. More

Good Service Needed the modem in my 2017 Ford Fusion Energi to be reprogrammed. This car is a computer on wheels. Glad the service department at Marshall Ford und Needed the modem in my 2017 Ford Fusion Energi to be reprogrammed. This car is a computer on wheels. Glad the service department at Marshall Ford understand this technology! Sending a thank you to all who understand how to repair cars. More

Marshall Ford has a fantastic service department Excellent Customer Service is the main reason I bought my Car from Marshall Ford. The Service Advisors are the BEST!!!! The Service Advisor Team is Excellent Customer Service is the main reason I bought my Car from Marshall Ford. The Service Advisors are the BEST!!!! The Service Advisor Team is always friendly and call me by my name -- makes a customer feel good. Warren Creydt More