Clement Ford - Service Center

Always good work with these guys Brian Bohannon does an exceptional job with the service department. Excellent job this time around, and a confirmation text from Megan was timely and Brian Bohannon does an exceptional job with the service department. Excellent job this time around, and a confirmation text from Megan was timely and appreciated! Nice work! More

3rd Party Extended Warranty I used Marshall Ford for an extended warranty issue on my 2016 Explorer. Justin kept me informed during every step of the process with little to no e I used Marshall Ford for an extended warranty issue on my 2016 Explorer. Justin kept me informed during every step of the process with little to no effort on my part. Justin made this experience very pleasant. I will use Marshall Ford in the future!! More

Servvice Had my car in for an oil and filter change. The experience was good, clean shop and curious people. The oil and filter change was completed timely. Had my car in for an oil and filter change. The experience was good, clean shop and curious people. The oil and filter change was completed timely. More

Quick and friendly service. Great service, as always. The service was done very quickly and efficiently. I like the new lounge area, with more room. Maybe put a couch in there Great service, as always. The service was done very quickly and efficiently. I like the new lounge area, with more room. Maybe put a couch in there? More

Great service dept. I have bought cars from marshall for many years.. the service department is always top notch for me.. when I had problems with the f250 that I own now I have bought cars from marshall for many years.. the service department is always top notch for me.. when I had problems with the f250 that I own now they worked with me and did their best to keep the cost down.. More

Efficient and thorough The service was excellent. It was thorough and pointed out future problems. The appointment time was honored. They were flexible and performed all The service was excellent. It was thorough and pointed out future problems. The appointment time was honored. They were flexible and performed all the work that I requested. More

Routine Service I was there for a routine service, safety and emissions inspections. Service was completed in a reasonable timeframe. Personnel are always professi I was there for a routine service, safety and emissions inspections. Service was completed in a reasonable timeframe. Personnel are always professional, pleasant and good listeners when explaining an issue with my car. More

Timely Repair I had an issue with a part on my vehicle that prevented it from passing the Emission Inspection. They were able to get me in on short notice. They c I had an issue with a part on my vehicle that prevented it from passing the Emission Inspection. They were able to get me in on short notice. They correctly repaired the issue in a timely fashion. Jim even directed some of my Frequent dollars to the cost of the bill. Something I often forget I have until it's too late. More

Quick response Leo gets directly involved with customers and knows me very well. Jim has been there a long time. They are responsive even helping me over the phone Leo gets directly involved with customers and knows me very well. Jim has been there a long time. They are responsive even helping me over the phone. More

Service Marshall Ford I was early but they took me right in. When I called for the appointment I asked about how long would it take for the oil change. She said about 30 mi I was early but they took me right in. When I called for the appointment I asked about how long would it take for the oil change. She said about 30 minutes and she was right. Quick easy friendly and good price. I’ll be back to have my car serviced next time. Thanks Marshall! Kathy Schaefer More