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Clement Ford - Service Center

O'Fallon, MO

3.4
349 Reviews

349 Reviews of Clement Ford - Service Center

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June 09, 2018

Excellent and Fast Service I always take my car in for an oil change to my dealer as I feel the mechanics at Marshall Ford better understand my car and look out for me compared More

by Brad418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbech, Megan Bowers
June 08, 2018

Extremely pleased We brought our 2012 Explorer in for service. It wasn’t starting and we had it at a smaller shop that a friend owns. The smaller shop couldn’t locate t More

by Mdbyrdie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in service
June 07, 2018

36 month checkup Everyone is very professional and courteous. The waiting area is clean and fairly comfortable. I was in and out quickly. Enjoyed the free bottled wate More

by Dee Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
June 07, 2018

License renewal inspection. Had our 2012 Ford Mustang in for routine Missouri license renewal inspection. Tom Lentz and his crew got us in and out promptly. Good job by Tom More

by Mustang Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lentz and his crew did a great job.
June 07, 2018

Best in/out service I have had. Everyone in my contact with was super, especially w/ owner Leo Marshall. Will continue w/service there in future and highly recommends purchasing aga More

by Tomtom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DTom Lense
June 05, 2018

Quick, courteous, helpful I have always found that the employees at Marshall Ford have always taken time to make my wife and I feel welcome. Have always answered our questions More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Downey, Service department personnel, various sales staff.
June 05, 2018

Oil change, tires rotated, and fluids toped off. I left home at 9:45 and was back home before 10:45. They reviewed the service performed and I expect they did a good job.. More

by dale, escape owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names. Dealership is clean and seems organized.
June 04, 2018

State Emissions Inspection The service adviser was very polite and let me know exactly when my truck would be ready.He immediately called me when it was ready. More

by fxdwg00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hageman
June 02, 2018

Service Excellent and timely service. Could not be happier with Marshall Ford. They did the service in the time they promised and provided an area to wait t More

by Mac70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim and Ford Service Team
May 31, 2018

Always great service Fast friendly and very nice Will always use this dealer . Great great great I guess they could serve lunch while you wait ! Just all around good More

by Berglk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
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