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Clement Ford - Service Center

O'Fallon, MO

3.4
349 Reviews

349 Reviews of Clement Ford - Service Center

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May 31, 2020

Awesome Great service, appointment was easy to make, everyone very friendly dealership was very clean, it was a great experience and will be back for any futu More

by jujubee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
May 21, 2020

These service guys and girls are always friendly and efficient they got me in and out in a hurry and do a thorough job with the works oil change tire rotation deal a good value which is why I bring in a More

by Rusty77
Recommend Dealer
Yes
Employees Worked With
Megan , Jim ?
May 19, 2020

Always a good experience. Quick to get me in and quick to service my vehicle. Plus this time ford offered a free oil change for first responders much appreciated! More

by 10psi01
Recommend Dealer
Yes
Employees Worked With
Jim Hollembeck
May 16, 2020

Follow up to damaged rims My wife’s rims got damaged when she new tires put on her vehicle. The service department made it very easy with a rental car and fixing the damage. Fa More

by Charleswcoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph King
May 12, 2020

Great Dealership and Service Center I've been using Marshall Ford's Service department since I purchased my Fusion in 2015. The Service department is always courteous and fast and the p More

by Brad418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
May 10, 2020

Routine maintenance Marshall Ford is consistently professional, knowledgeable, and friendly. We use them for all our service on both vehicles and have recommended them t More

by Susan J Schuepfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
May 02, 2020

Great service. Thanks to Megan with helping me to schedule my appointment and Jim for taking care of my F-150. Great job to both. Dropped off the night before and More

by Scott from Defiance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim and Megan
April 30, 2020

Wheel alignment Service department did a great job and also took care of a recall item while I waited.The time required was very reasonable as was the price.I was v More

by timmmontgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not catch employee names
April 21, 2020

Tom once again provided excellent service. Wasn’t expecting same day service when I called and was in and out in less than an hour. More

by Tim A
Recommend Dealer
Yes
Employees Worked With
Tom Lentz
April 19, 2020

OUTSTANDING SERVICE, ONCE AGAIN BUT, NO SURPIRSE! JUST A GREAT GROUP OF PEOPLE TAKING CARE OF THEIR CUSTOMERS. A TREMENDOUS COMBINATION OF PEOPLE HELPING PEOPLE! WE HIGHLY RECOMMEND MARSHALL FORD FOR More

by DUKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM HOLLENBECK
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