Clement Ford

Buying my F-350 was simple and painless! I shopped over 20 dealers in Illinois and Missouri but Marshal Ford by far had the best deal. I would certainly recommend Marshal in the future. I shopped over 20 dealers in Illinois and Missouri but Marshal Ford by far had the best deal. I would certainly recommend Marshal in the future. More

New Truck The sales team Darnell and Lynn were great. Was not impressed by the finance department. I did not like that extend warranty pricing was not presented The sales team Darnell and Lynn were great. Was not impressed by the finance department. I did not like that extend warranty pricing was not presented as total cost....just factored into the payment. Also the finance rates quoted were high With the credit scores my wife and I have. More

Great people to work with. Transaction was simple and easy, very pleasant experience. Price was what I was looking to spend, financing was great. All done within a couple hours. Transaction was simple and easy, very pleasant experience. Price was what I was looking to spend, financing was great. All done within a couple hours. More

Recent service A while back I came in to address the engine light being on. When found, it affected the gas tank but that was too full to address the problem and I A while back I came in to address the engine light being on. When found, it affected the gas tank but that was too full to address the problem and I had to bring it in a few weeks later. So, I brought the car in and the person I had dealt with (Steve Hageman) remembered the incident. Your staff did their usual excellent work in a short time and I was on my way in less than an hour. As I was paying, another gentleman from your service area said he had backed the car into the garage so I would not have to risk the weather outside, as it had been trying to rain. More

Great Service! I purchased my vehicle from this location in 2014 and it was one of my best car-buying experiences ever. Since then, I have my vehicle serviced here I purchased my vehicle from this location in 2014 and it was one of my best car-buying experiences ever. Since then, I have my vehicle serviced here as needed -- the service has always been great! Employees are friendly, helpful & get the job done! More

Visit on Wed Sept 14, 2016 Service staff is wonderful to work with, as usual! We never have a problem making an appointment and they are fast, efficient, and friendly. The who Service staff is wonderful to work with, as usual! We never have a problem making an appointment and they are fast, efficient, and friendly. The whole staff makes having service done on our vehicles a good experience. More

Great purchase experience This was the second car that we’ve purchased from Marshall Ford in O’Fallon MO. John Wadkowski was the salesperson for both and he did a great job. Th This was the second car that we’ve purchased from Marshall Ford in O’Fallon MO. John Wadkowski was the salesperson for both and he did a great job. There were no games, no “I have to check with the sales manager” issues, just a straight forward deal. We paid the price we wanted and got a fair price for our trade. I’d definitely recommend John and Marshall Ford. More

Fast, efficient, courteous service Fast, efficient, courteous service. Good pricing. Friendly staff. Offered suggestions. Would highly recommend. Our family has purchased 3 veh Fast, efficient, courteous service. Good pricing. Friendly staff. Offered suggestions. Would highly recommend. Our family has purchased 3 vehicles at Marshall's. Will most likely go there again when it's time. More

Good Service Needed the modem in my 2017 Ford Fusion Energi to be reprogrammed. This car is a computer on wheels. Glad the service department at Marshall Ford und Needed the modem in my 2017 Ford Fusion Energi to be reprogrammed. This car is a computer on wheels. Glad the service department at Marshall Ford understand this technology! Sending a thank you to all who understand how to repair cars. More

Battery Replacement I called to let service I had to get my SUV jumped because my battery was dead. Ask if they could get me in. Once they said yes I told them I was on m I called to let service I had to get my SUV jumped because my battery was dead. Ask if they could get me in. Once they said yes I told them I was on my way and had to go to work as soon as it was fixed. They let me know they would do their best to get me out as quickly as possible. When I arrived was meet by Jim and my car went right back to get its new battery. I was out in about 20 minutes. More