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Clement Ford

O'Fallon, MO

3.1
715 Reviews

1075 W Terra Ln

O'Fallon, MO

63366

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Showing 715 reviews

March 20, 2018

"AWESOME" My overall experience was "AWESOME" My appointment was 9a.m. was in an out @ 9:40. Asked about tires and received 2 quotes that were great. Service More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
March 17, 2018

Very easy purchase Good sale as person. No pressure to buy. Very knowledgeable about F150. Delivery of my truck was smooth and I was not pressured to purchase other a More

by Lero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn and Mike
March 16, 2018

Good, quick service. Brian Bohannon was an excellent service advisor and is handling his new role overseeing the service department in an outstanding manner. Harlan and J More

by KK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Harlan, Jim
March 16, 2018

Excellent service department. Best in area The service department has always been great to work with especially Tom Lenz. He always go the extra mile for my 5 car Ford family! More

by mmm40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lenz, Jim, Brian
March 16, 2018

Works Package service We called to see about getting an appointment for the Works Package within the next couple of weeks. We were surprised to learn we could come in that More

by Susan J Schuepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan (scheduled appt. on phone), Tom Lentz (tech)
March 13, 2018

The Service Advisors are great! Service advisors are great! Not a hundred percent happy with the Professional Union Mechanics, but that's anywhere. Jim is a great car salesman also. More

by Tshowal495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
March 09, 2018

Inspection for license renewal. On time didn't wait long. Answered all question. Good experience. Employees very accommodating. Comfortable place to wait. Price was right. Thank you More

by LW ranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees were very helpful.
March 09, 2018

Great Service I was greeted by professional friendly employees all of which had very welcoming smiles. Everyone was explained the service that was being done on my More

by Donna McAllister
Recommend Dealer
Yes
Employees Worked With
I don't remember the names. I spoke to three different people while there.
March 08, 2018

Oil change tire rotation Efficient and completed on time. Faster than previous times for same service. Pleasant surprise only took about 30 min. Justin was very attentive to More

by Jerry Crabdree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin McDermot
March 08, 2018

Kind Supportive This is my fourth vehicle purchased from Marshall Ford in the last 15 years. Every single time they have gone above my expectations, never pushed thei More

by mdriffee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn and Chris
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