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Clement Ford

O'Fallon, MO

3.1
715 Reviews

1075 W Terra Ln

O'Fallon, MO

63366

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Showing 715 reviews

April 26, 2018

Car repair (defective AC switch) The repair took several hours to replace a switch under all the instrument panel assembly. I can remember when the battery on some cars was hard to g More

by Marshall1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't have this information
April 24, 2018

Purchase of new car Our experience at Marshall Ford was exceptional as usual. Thanks to Lynn & Brad for their friendly professionalism & for helping us complete the deal More

by Susan J Schuepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Downey, Brad Cotner, Craig Clark
April 19, 2018

As always, great. I was there for just an inspection but the people are very professional and keep you informed of what’s going on. I always recommend Marshall Ford. More

by Judy1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Phelps
April 19, 2018

Oil and Fliter changed and wiper blades replaced I get very good service from everyone at Marshall Ford. The service rep and the mechanic that works on my truck is very well trained. More

by gunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Bob
April 18, 2018

Service visit Easy to make appointment, accommodated me even though I was early. Finished the work quickly and accurately. I’ve recommended Marshall Ford to all my More

by Johnv56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
April 15, 2018

Passenger car Wife wanted a passenger car as we are expecting first grandchild. Lynn Downey and her team are outstanding. Always very knowledgable and just great More

by F150mill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Downey, Brad
April 15, 2018

Very timely. Usually have no trouble getting service appointment. Service tech's are friendly and helpful. Service work is prompt, and service tech,will discuss w More

by Jim123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve service desk.
April 11, 2018

Service Good timely service. Service agent was friendly and took less than an hour for the works. I love my truck. the 250 Diesel is much better than my F150 More

by Jay Stearns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Know
April 11, 2018

EXCELLENT I always have an EXCELLENT experience when I visit Marshall Ford. Thanks for being a 'GREAT" dealership. Keep up the good work. Always a pleasure ente More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
April 08, 2018

very professonal we have been with Marshall Ford for over 15 years buying multiple cars and SUVs. Mary and Lynn are very professional and i like not having to go back More

by mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary and Lynn
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