
Clement Ford
O'Fallon, MO
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I was treated like royalty I came in for the payment challenge looking at an ecosport. Lynn guided me from an ecosport to an escape that I love. I was brought water and made c I came in for the payment challenge looking at an ecosport. Lynn guided me from an ecosport to an escape that I love. I was brought water and made comfortable through the process.. More
Efficient and thorough The service was excellent. It was thorough and pointed out future problems. The appointment time was honored. They were flexible and performed all The service was excellent. It was thorough and pointed out future problems. The appointment time was honored. They were flexible and performed all the work that I requested. More
Routine Service I was there for a routine service, safety and emissions inspections. Service was completed in a reasonable timeframe. Personnel are always professi I was there for a routine service, safety and emissions inspections. Service was completed in a reasonable timeframe. Personnel are always professional, pleasant and good listeners when explaining an issue with my car. More
new car purchase I have bought numerous cars over the years and I will continue for years to come!! The communication is always positive for each purchase. Thanks I have bought numerous cars over the years and I will continue for years to come!! The communication is always positive for each purchase. Thanks More
New car Lynn and mike did a great job getting me in the car I wanted Lynn is amazing person thank so much very happy with my car Lynn and mike did a great job getting me in the car I wanted Lynn is amazing person thank so much very happy with my car More
Timely Repair I had an issue with a part on my vehicle that prevented it from passing the Emission Inspection. They were able to get me in on short notice. They c I had an issue with a part on my vehicle that prevented it from passing the Emission Inspection. They were able to get me in on short notice. They correctly repaired the issue in a timely fashion. Jim even directed some of my Frequent dollars to the cost of the bill. Something I often forget I have until it's too late. More
Quick response Leo gets directly involved with customers and knows me very well. Jim has been there a long time. They are responsive even helping me over the phone Leo gets directly involved with customers and knows me very well. Jim has been there a long time. They are responsive even helping me over the phone. More
Service Marshall Ford I was early but they took me right in. When I called for the appointment I asked about how long would it take for the oil change. She said about 30 mi I was early but they took me right in. When I called for the appointment I asked about how long would it take for the oil change. She said about 30 minutes and she was right. Quick easy friendly and good price. I’ll be back to have my car serviced next time. Thanks Marshall! Kathy Schaefer More
Great.. Service from everyone!!!! Purchasing a new car for the first time in 8 years, Kevin was awesome! And on down the line the courteousy, professionalism, and knowledge continued Purchasing a new car for the first time in 8 years, Kevin was awesome! And on down the line the courteousy, professionalism, and knowledge continued with each and every individual I encountered I the process. Awesome experience...as has been all of my visit to the service department. More
Purchased leased vehicle I would like to thank Lynn Downey for helping me purchase my leased F-150. I have worked with Lynn for over 15 years and I couldn’t be happier with I would like to thank Lynn Downey for helping me purchase my leased F-150. I have worked with Lynn for over 15 years and I couldn’t be happier with her. Always professional, very knowledgeable, and helpful. She makes a car/truck purchase stress free and fun too. Please pass on to Lynn my sincere thanks for helping me and my family for 15 years and 7 vehicles. More