Clement Ford

Great experience buying a new car! I came into Marshall Ford looking for a new car. I knew what I wanted when I went in but needed a little advice since I had not bought a new car in so I came into Marshall Ford looking for a new car. I knew what I wanted when I went in but needed a little advice since I had not bought a new car in some time. My salesman, Kevin Dunnerman, was very helpful. He gave me a lot of information but did not pressure me. More

Extremely pleased We brought our 2012 Explorer in for service. It wasn’t starting and we had it at a smaller shop that a friend owns. The smaller shop couldn’t locate t We brought our 2012 Explorer in for service. It wasn’t starting and we had it at a smaller shop that a friend owns. The smaller shop couldn’t locate the issue and advised us to bring it to the dealer. I was apprehensive at first for fear that costs could be much higher than expected but that couldn’t be further from the truth. The costs were fair. The professionalism, service and fast turnaround time are well worth the extra costs in my opinion. There was a small issue after we picked up our Explorer but it was resolved quickly. More

36 month checkup Everyone is very professional and courteous. The waiting area is clean and fairly comfortable. I was in and out quickly. Enjoyed the free bottled wate Everyone is very professional and courteous. The waiting area is clean and fairly comfortable. I was in and out quickly. Enjoyed the free bottled water. More

License renewal inspection. Had our 2012 Ford Mustang in for routine Missouri license renewal inspection. Tom Lentz and his crew got us in and out promptly. Good job by Tom Had our 2012 Ford Mustang in for routine Missouri license renewal inspection. Tom Lentz and his crew got us in and out promptly. Good job by Tom and the service crew. Your efforts are appreciated. More

Best in/out service I have had. Everyone in my contact with was super, especially w/ owner Leo Marshall. Will continue w/service there in future and highly recommends purchasing aga Everyone in my contact with was super, especially w/ owner Leo Marshall. Will continue w/service there in future and highly recommends purchasing again new/used when desired as I have done for as long as Leo has owned the dealership. Tom More

Very professional staff Good communications,etc. Would recommend staff, and organization to others. Sales rep very informed, follow up personnel helpful with warranty also Good communications,etc. Would recommend staff, and organization to others. Sales rep very informed, follow up personnel helpful with warranty also explained any accessories available if interested. More

Oil change, tires rotated, and fluids toped off. I left home at 9:45 and was back home before 10:45. They reviewed the service performed and I expect they did a good job.. I left home at 9:45 and was back home before 10:45. They reviewed the service performed and I expect they did a good job.. More

State Emissions Inspection The service adviser was very polite and let me know exactly when my truck would be ready.He immediately called me when it was ready. The service adviser was very polite and let me know exactly when my truck would be ready.He immediately called me when it was ready. More

Quick, courteous, helpful I have always found that the employees at Marshall Ford have always taken time to make my wife and I feel welcome. Have always answered our questions I have always found that the employees at Marshall Ford have always taken time to make my wife and I feel welcome. Have always answered our questions no matter how silly, and have always been helpful. More

buying used vehicle Bought first car from Marshall Ford , used Buick with low miles, I was very happy with Mike Frkovic and their sales dept. Finance dept was also very h Bought first car from Marshall Ford , used Buick with low miles, I was very happy with Mike Frkovic and their sales dept. Finance dept was also very helpful & not real pushy , I do not like the feeling of being pushed. More