Clement Ford

THE WORKS MADE AN APPOINTMENT, WE ARRIVED ON TIME, AS SCHEDULED FOR "THE WORKS". COMPLETED IN A VERY TIMELY MANNER...…….JUST LIKE CLOCKWORK. THESE FOLKS ARE GR MADE AN APPOINTMENT, WE ARRIVED ON TIME, AS SCHEDULED FOR "THE WORKS". COMPLETED IN A VERY TIMELY MANNER...…….JUST LIKE CLOCKWORK. THESE FOLKS ARE GREAT! More

The best! Lynn Downey and her team are fabulous! They are on top of every sale. They go above and beyond to take care of their customers! Lynn Downey and her team are fabulous! They are on top of every sale. They go above and beyond to take care of their customers! More

Always exemplary service at Marshall Ford I had my car in for it's second service visit. As always, Marshall Ford's service team was prompt, courteous, friendly, efficient and they even know m I had my car in for it's second service visit. As always, Marshall Ford's service team was prompt, courteous, friendly, efficient and they even know my name. I have now purchase 4 vehicles from Marshall Ford and as long as I continue to buy Ford products, I see no reason to go anywhere else. More

Oil Change I went in for an oil change and was out in less than 30 minutes. Hardly enough time to enjoy their new waiting room. The oil change was faster than g I went in for an oil change and was out in less than 30 minutes. Hardly enough time to enjoy their new waiting room. The oil change was faster than going to a place that specializes in doing oil changes. More

Service Work Good service work overall. Staff is friendly. No problems with the quality of work. The pricing is too high though and should be reviewed. Thanks Good service work overall. Staff is friendly. No problems with the quality of work. The pricing is too high though and should be reviewed. Thanks More

Esact outcome for A/C concern. For six plus yr old Flex, I expected a big concern over a needed upgrade A/C system and I got the good care/response as to a good fix for A/C matter. For six plus yr old Flex, I expected a big concern over a needed upgrade A/C system and I got the good care/response as to a good fix for A/C matter. Thomas. More

Lynn Downey Not only did Lynn come in on her day off but also had what paperwork she could have done before I ever got there. Lynn has always worked with me and I Not only did Lynn come in on her day off but also had what paperwork she could have done before I ever got there. Lynn has always worked with me and I hope if ever need another car or truck from Marshall Ford that Lynn would the person I ask to help me. More

Service call The check engine light came on my sons 2013 Taurus. I did not have an appointment but when I called Tom in service he said to bring the car in and he The check engine light came on my sons 2013 Taurus. I did not have an appointment but when I called Tom in service he said to bring the car in and he would work it in the schedule for that day. I dropped the car off approximately at 9:00 am and received a call before 1:00 pm that they found and fixed the problem and the car was ready for pickup. More

Squeezed Me In I was in a bad spot with running around town on a cracked rim and tire that I had to add air to every 4-5 hours... Tom in service said they were booke I was in a bad spot with running around town on a cracked rim and tire that I had to add air to every 4-5 hours... Tom in service said they were booked out almost a week, but when I told him that this was the only vehicle I had and my adding air every couple of hours, he told me to drop it off. They replaced the rim, squeezed me in and I was back on the road in just a few hours... More

Excellent and Fast Service I always take my car in for an oil change to my dealer as I feel the mechanics at Marshall Ford better understand my car and look out for me compared I always take my car in for an oil change to my dealer as I feel the mechanics at Marshall Ford better understand my car and look out for me compared to those fast lube places. Also the price is equal or less. The staff and new waiting area are great as well. More